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Hyperlinks work with Windows but not Mac

I have two hyperlinks that work fine with Windows but do nothing on Macs.  One is designed to open a preaddressed email message and the other to show a video.  What's wrong with the HTML text  below?

EMAIL:

<font face="Trebuchet MS" size="2">
    <a title="Click here to subscribe" href="mailto:subscribe@www.CrayonsRediscovered.com?subject=Click SEND for your free subscription and discount offer">
    <b>CLICK HERE</b></a> for a <font color="#CC99FF">free subscription</font>

VIDEO:

 <a title="Click to view the 7-minute video &quot;Crayons Rediscovered&quot;" href="http://www.crayonsrediscovered.com/video/crayonsrediscovered.wmv">
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seafree
Asked:
seafree
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1 Solution
 
Irwin SantosComputer Integration SpecialistCommented:
you need the Windows Media Player for MAC
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Irwin SantosComputer Integration SpecialistCommented:
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seafreeAuthor Commented:
Neither the video link nor the email link do anything at all when the mouse passes over them or when clicked.   We actually had the WMV link working for a while but subsequent editing disabled it.  The email link has never worked.   Anyone?
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Irwin SantosComputer Integration SpecialistCommented:
what browser do you use on the MAC?
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seafreeAuthor Commented:
"what browser do you use on the MAC?"   I don't have a Mac so I had 3 friends try the site.  The oldest Mac was running 9.2 and MS-Explorer 5.  I don't have specs on the newest one but it was able (for a time) able to show the .WMV video.   I am most concerned that the oh-so-simple email link won't work.  Try the site (www.crayonsrediscovered.com) and see what I mean.
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Irwin SantosComputer Integration SpecialistCommented:
shouldn't worry about the 9.2 mac with IE5. .there is no immediate fix looming around the corner..that's old tech.
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Irwin SantosComputer Integration SpecialistCommented:
PC to MAC usage is 8 to 1... design for the PC
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seafreeAuthor Commented:
"PC to MAC usage is 8 to 1... design for the PC"  Not an option.  The site's target audience -- Art lovers -- love Macs.   At least the email link to for the subscription has to work.  If you have a Mac, please try it on the site and let me know what I need to change.  If not, perhaps another expert could help.
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Irwin SantosComputer Integration SpecialistCommented:
@Granmod.....not quite yet...

@seafree...the realization of the limitations regarding developing for multi-platform exist.  Therefore the format of video that you picked will work on 100% of the PC platform, yet there are basic system requirements that have to exist for the MAC OS.  If you are dead set on keeping the .wmv format, then you have just limited your audience.

What you could do is provide alternate formats, such as Quicktime (.mov), or Real Player (.rm), which are made for both PC & MAC.  The functioning of the .wmv is optimized for PC.

Those are really your choices...give your readers options, by provide .wmv/.mov, or .wmv/.rm or .mov/.rm will encompass ALL computers.

On a side note...the email client software on the MAC could also be a problem and that to may limit your reach.  There will be given "off the bat" attrition, and that tolerance is allowable.
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seafreeAuthor Commented:
irwinpks, are you saying that there is absolutely no way in HTML to provide a link for Mac users to send email?  If that's true, then you've earned the points.  Otherwise, please let this question close.
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Irwin SantosComputer Integration SpecialistCommented:
No..

offer the following

VIDEO (Windows Media Player)
 <a title="Click to view the 7-minute video &quot;Crayons Rediscovered&quot;" href="http://www.crayonsrediscovered.com/video/crayonsrediscovered.wmv">

VIDEO (Quicktime)
 <a title="Click to view the 7-minute video &quot;Crayons Rediscovered&quot;" href="http://www.crayonsrediscovered.com/video/crayonsrediscovered.mov">

based on that..let me show you this....a site I'm building...look at the WMP/QT/RP icons (not all work, but are offered)
http://www.lewisbroadcast.com/portfolio3.asp

Regarding your email, just apply the same principle, send multiple options in your message body to include Windows Media Player, Quicktime, and Real Player.  The majority of the labor will be to re-encode from your source to the last two formats.

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