FTP Not Working

I have setup a FTP site locally in my domain. I have a Sonicwall 2040 Firewall and have configured it correctly (I called technical support and they said it is setup correctly). My problem is that I cannot access it from remote sites. I need some help. Please
gbauer17Asked:
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Irwin SantosComputer Integration SpecialistCommented:
Iin IIS go to your FTP server.. right click, choose properties, then make sure you have your external IP address displayed.

and  the FTP server has started
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carl_legereCommented:
if the remote sites are behind nat routers, you cannot use FTP without alot of extra work.  FTU sucks
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gbauer17Author Commented:
I have a internal IP Address assigned to the FTP site and it is enabled. Is there anything you can think of that will test where the connection is being dropped. I already have performed a telnet IPADDRESS and PORT and it lets you in. Sounds to me that the NAT Policies on the Sonicwall are srewed up. Thanks
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Irwin SantosComputer Integration SpecialistCommented:
you need the external IP address to make it work via the internet
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Sam PanwarSr. Server AdministratorCommented:
Hi,

If you are assign internal ip address then its not route so please use dedicated ip address from the ISP and then try this will be work.

IF you didn't have this then you can use the VNC for it. which is help you to transfer the file from another network to your network .

For VNC you can use the hamachi
http://www.hamachi.cc/download

So you have need a dedicate server which have own real ip or public ip not private ip for your current requirement
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gbauer17Author Commented:
You do not make sense. I cannot have my external IP Address on my IIS Box. You have to have an internal one.
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Irwin SantosComputer Integration SpecialistCommented:
Whoops.. you are right, internal.

can you ftp in from IE on the local LAN.

in IE type in the URL

ftp://yourFTPserveripaddress

do you get the authentication box?
if so login.

This is just to confirm that your FTP server is working.
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank you!
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