FTP Not Working

I have setup a FTP site locally in my domain. I have a Sonicwall 2040 Firewall and have configured it correctly (I called technical support and they said it is setup correctly). My problem is that I cannot access it from remote sites. I need some help. Please
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Irwin SantosComputer Integration SpecialistCommented:
Iin IIS go to your FTP server.. right click, choose properties, then make sure you have your external IP address displayed.

and  the FTP server has started

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
if the remote sites are behind nat routers, you cannot use FTP without alot of extra work.  FTU sucks
gbauer17Author Commented:
I have a internal IP Address assigned to the FTP site and it is enabled. Is there anything you can think of that will test where the connection is being dropped. I already have performed a telnet IPADDRESS and PORT and it lets you in. Sounds to me that the NAT Policies on the Sonicwall are srewed up. Thanks
ON-DEMAND: 10 Easy Ways to Lose a Password

Learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees in this on-demand webinar. We cover the importance of multi-factor authentication and how these solutions can better protect your business!

Irwin SantosComputer Integration SpecialistCommented:
you need the external IP address to make it work via the internet
Sam PanwarSr. Server AdministratorCommented:

If you are assign internal ip address then its not route so please use dedicated ip address from the ISP and then try this will be work.

IF you didn't have this then you can use the VNC for it. which is help you to transfer the file from another network to your network .

For VNC you can use the hamachi

So you have need a dedicate server which have own real ip or public ip not private ip for your current requirement
gbauer17Author Commented:
You do not make sense. I cannot have my external IP Address on my IIS Box. You have to have an internal one.
Irwin SantosComputer Integration SpecialistCommented:
Whoops.. you are right, internal.

can you ftp in from IE on the local LAN.

in IE type in the URL


do you get the authentication box?
if so login.

This is just to confirm that your FTP server is working.
Irwin SantosComputer Integration SpecialistCommented:
cool. thank you!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Protocols

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.