I have customers that want to open files that are sitting on a file server across a WAN link (DS3). Whether double clicking to open the file from the network share or opening the application first and then opening it from within it is very slow. Copying the file down to the local workstation and then opening works fine. A couple of questions:
1. Is there anything that can speed this up or is it inherent with office applications over WAN?
2. Is there documentation, white paper etc... that states what the expected functionality is when opening files over a WAN?
Of course the larger the files, the slower it is! Of course we all want the customer to be happy, but there has to be a limit.