Logon failure: the user has not been granted the requested logon type at this computer

Backup Exec v9.1. I've just changed the default administrator password and I have created a new account called veritas to do the backup. So after doing this, I get the following error message. If I go to create a new backup job, I get 'Your default logon account could not be authenticated'

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Make sure the backup exec service has been changed with the new account and password. It is probably still on the old account, and trying to use the old password. So go into services and change that. Also, I think in tools services and accounts or some option, you can set the account that is used to logon to do the remote backups. Of course, that needs to be changed since you changed the password etc. I can't recall exactly what menu item, since I am running 10d.
Did you install Veritas under the Administrator Username ? If so, go to the Services Console, and search for Veritas Services, then double-click it and change the Password of the Administrator OR change the User to "Veritas"

Best Regards !
You need to make sure that the System Logon Account is set to the user account you are using for your Backup Exec Services.
For more info have a look at this.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.