Logon failure: the user has not been granted the requested logon type at this computer

Posted on 2006-04-26
Last Modified: 2013-12-01
Backup Exec v9.1. I've just changed the default administrator password and I have created a new account called veritas to do the backup. So after doing this, I get the following error message. If I go to create a new backup job, I get 'Your default logon account could not be authenticated'

Question by:johnbowden
    LVL 5

    Expert Comment

    Make sure the backup exec service has been changed with the new account and password. It is probably still on the old account, and trying to use the old password. So go into services and change that. Also, I think in tools services and accounts or some option, you can set the account that is used to logon to do the remote backups. Of course, that needs to be changed since you changed the password etc. I can't recall exactly what menu item, since I am running 10d.
    LVL 15

    Expert Comment

    Did you install Veritas under the Administrator Username ? If so, go to the Services Console, and search for Veritas Services, then double-click it and change the Password of the Administrator OR change the User to "Veritas"

    Best Regards !
    LVL 4

    Accepted Solution

    You need to make sure that the System Logon Account is set to the user account you are using for your Backup Exec Services.
    For more info have a look at this.

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