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Have you checked to see if her copy of &quot;Clear Day&quot; has been modified?
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Have you checked to see if her copy of "Clear Day" has been modified?

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How would I go about checking that?
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When using HTML emails with the 'Clear Day' stationary, a user of mine is having issues in a new message. &nbsp;The Format-&gt;Style defaults to &quot;Paragraph&quot; instead of &quot;Normal&quot; thereby causing it to use double-spaces within the email messages when hitting ENTER.<br />
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I tried duplicating it on my machine but could not get the same issue to occur. &nbsp;She does NOT have &quot;Use Word 2003 as your email editor&quot; checked.
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When using HTML emails with the 'Clear Day' stationary, a user of mine is having issues in a new message.  The Format->Style defaults to "Paragraph" instead of "Normal" thereby causing it to use double-spaces within the email messages when hitting ENTER.

I tried duplicating it on my machine but could not get the same issue to occur.  She does NOT have "Use Word 2003 as your email editor" checked.

Outlook 2k3: Format Style issues with HTML stationary

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.