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jgohil

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Keep receiving message on Blackberry "Policy settings have changed"

I'm running a Blackberry Enterprise Server with 3 users.  They are all working fine, but one particular user keeps getting the message "Policy Settings Have Changed".  The intervals don't seem completely consistent as it will appear sometimes every 10 minutes or so, but other times it will be considerably longer.  All of the e-mail redirection from the Exchange Server works fine, but the message is a bit of a nuisance.  Since none of the other users are receiving this message, I assume it has something to do with policy settings for only this user and not for BES as a whole.

I'd appreciate any tips.
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SysExpert
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Well, I would try the easy things first.

1) WIpe the Blackberry, remove the user from BES, and add them back in.

2) Make sure you have the Latest BES patches/ hot fixes.
3) Make sure the Blackberry has the latest BIOS/ firmware and desktop version

I hope this helps !
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mhills
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