How can I create an alert to multiple users for a task assigned to one user in Outlook 2003 on Exchange 2003?
Posted on 2006-04-26
I am running Outlook 2003 on Exchange 2003 SP2. I have one department that needs to assign tasks to another department and be updated on the progress. To ensure that the tasks are not slipping through the cracks, we need to alert multiple users of the task assignment. I tested by creating a forwarding rule on the primary users Outlook, but that assigned the task to all of the users on the forward list and would not allow tracking. I then gave each of the users access to the mailbox for the tasks and created client side rules to place a copy of the task request in their inbox. That seemed to be working well, until one task did not follow the rule for an as yet undiscovered reason.. I just need a way to alert the other users that a task request has been sent.