cant enter user password

Posted on 2006-04-26
Last Modified: 2012-05-05
My friend cannot log on to windows xp. We have tried another keyboard with no luck.


Question by:123nitab
    LVL 69

    Expert Comment

    Can you describe the problem more in detail?  Are you typing on a keyboard, but nothing is showing on the screen, or is the password not being accepted?  If it isn't being accepted, make sure numlock is off.  The password itself may be wrong, and would require a reset.

    Author Comment

    Nothing is typing at all the curser blinks.
    LVL 69

    Accepted Solution

    If a different keyboard doesn't do anything different, try a USB keyboard.  Your PS/2 port may be broken.

    Author Comment

    thanks I willl try that!
    LVL 14

    Assisted Solution

    Just a note. Some computers now only come with USB ports (no ps/2 mouse or keyboard).  I had a client send me a computer without his wireless usb keyboard and mouse.  I could not install a standard usb keyboard and mouse because when windows started it detected the new hardware and required a click on the NEXT button in the "found new hardware" wizard.  Of course, I could neither type nor use the mouse because neither had been installed yet!  I had to go and pick up the person's own keyboard and mouse.
    LVL 1

    Assisted Solution

    I would also be curios to know if your keyboard works in the BIOS.
    LVL 91

    Assisted Solution

    you can test your hardware by booting from the knoppix cd - if all works there , the hard is Ok
    LVL 23

    Assisted Solution

    by:Mohammed Hamada
    I guess the Keyboard plug in not working anymore... Try to get PS2/USB keyboard adaptor such as this one... <--- 10 $ adaptor..

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