shirwaziri
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Dell 9200 Laptop USB Ports not working
Recently none of our USB ports are working properly on the DELL 9200 Laptop. I put a usb mouse or my usb key in the usb port and no response.
I have reinstalled Windows XP pro and no good. I though maybe windows crapped out but looks like that was not the case and the USB ports are still not responding. Please can anyone help.
Thanks....
I have reinstalled Windows XP pro and no good. I though maybe windows crapped out but looks like that was not the case and the USB ports are still not responding. Please can anyone help.
Thanks....
I was a dell field tech for a while. If a reinstall did not correct the issue and you do not have a warranty, your best bet is to get a 9200 with a broke screen from ebay and do a motherboard swap. These motherboards had a problem with a component that caused the usb system to just quit responding. I can give step by step instructions on the replacing, all you need is a small phillips screwdriver. Sorry for the bad news.
Did you reinstall service pack 2 as well?
It has USB fixes..
It has USB fixes..
First check inside the BIOS, there may be a "Legacy USB" setting or something similar. If that doesn't help, get Knoppix, boot with that CD and try the USB things with that. If it won't work there, you have a hardware problem and your best option would be to buy a PCCard USB (and if possible combined with firewire) adapter.
ASKER
rindi,
what do you mean by "try the USB thing"...once I download Knoppix, what do I do. ??
what do you mean by "try the USB thing"...once I download Knoppix, what do I do. ??
You burn the iso to a CD using nero or a similar CD burning software that can burn iso images, then boot your PC with that CD and check if a USB mouse works. Knoppix is a linux distro that runs completly off a cd and doesn't write anything to HD. It starts a GUI similar to Windows and has very good plug'n'play support.
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to do this click-->START-->RUN type in "devmgmt.msc" and click -->OK
In here click the [+] sign to open the--> Universal Serial Bus Controllers check if there are any yellow or red marks next to the Universal Serial Bus ports.
post back here with your info.