exchange 2003 and resync with a laptop

Hello experts,

I have looked to no avail but I'm new to exchange actually thrown more like it...
but have exchange 2003 users allowed to login and run in cache mode with outlook 2003.
one users  laptop died and used a second computer to get emails.
now the laptop is fixed old computer has past emails and fixed laptop doesn't have
the emails lets say for the last few days????
what i'm doing wrong here?
I have one shot at this but if I uncheck cache mode of the second computer and allow it to
go to the exchange then disconnect.
then reboot the laptop to recache the emails????
thanks again Experts....
phishman1000Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SembeeCommented:
Cached mode should catch up.
However check that the replacement machine wasn't set to deliver email to a personal folder instead of a mailbox.

Use OWA to verify what is really in the mailbox.

Simon.
0
phishman1000Author Commented:
Simon,
thanks for the response

I think on the replacment machine it was sent to the personal folder, does that mean it has to be exported then reimported back onto the laptop?
0
SembeeCommented:
If it was set to a personal folder, get hold of that PST file and import the contents in to the mailbox. Then connect the original machine and it will download those new items.

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
phishman1000Author Commented:
yeah it was sent to the personal and I just exported and reimported to the exchange.
thanks again...:)
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.