[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


Export contacts from a public folder and import as Active Directory contacts

Posted on 2006-04-27
Medium Priority
Last Modified: 2008-01-09
I have a public folder called "UK Customers" on my Exchange 5.5 server. This contains a couple of hundred sub-folders which are named by company. Each of these company sub-folders contains several contacts.

What I want to do is export all of these contacts as a .csv file and then import them into Active Directory as contacts, thus making them accessible through the Global Address List on my new Exchange 2003 server.

If I export to a .pst file (copied the folders on to my Outlook contacts folder), I get a checkbox for exporting all sub folders as well. If I choose .csv or Excel, then I cannot get the sub folders to go as well.

I have looked through the solutions on this site, but I can't find one which gets me where I need to go.

Any ideas?

Question by:Madrilleno
  • 3
  • 2
LVL 12

Expert Comment

ID: 16551032
Did you check these KBs ?
1. http://support.microsoft.com/?kbid=238773
2. http://support.microsoft.com/?kbid=177123

Amit Aggarwal.

Author Comment

ID: 16551295
KB238733 - Looks at the GAL, not contacts in a Public Folder

KB177123 - Refers to Outlook 97/98 - I am using Outlook 2003. Will not export sub-folders as noted in the question.

KB327620 - Tells me how to get the .csv file into AD, or a .csv file out of AD. I'm aware of this bit of the solution, it's how to generate the CSV out of an Exchange 5.5 folder which I need. Remember, it's from a public folder with sub-folders.

Q23677 - Similar to above, different data format.

Technet link - same thing again.


NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

LVL 12

Expert Comment

ID: 16551499
when you export to a .pst file and copy the contacts to your outlook contacts folder. Do you get the hierarchy as well or contacts from all public folders (including subfolders) into a single Outlook Contacts Folder.
If yes, then from your Outlook Contacts Folder, you can export them again using .csv and put it in AD.

Amit Aggarwal.
LVL 104

Accepted Solution

Sembee earned 1500 total points
ID: 16551525
Are you sure that you want to do this?

I can tell you now that pollution of the GAL in this way is not very popular with the users. Everytime a client has asked me to do it, I have been asked to remove it less than 48 hours later.
If you have them split in to sub folders then that would make things a little more acceptable, but even so, if the company is quite small (ie there are less employees than the number of items you are importing in to the GAL) it will involve a lot of information being in the GAL that the vast majority of users will never use.

I would leave them in the public folders and just set the public folder as an Outlook Address Book. That also makes management of the contacts much easier. Remember - when you have imported the items as a mail enabled contact so that they appear in the GAL, it takes someone with ADUC and the Exchange system management tools installed on their workstation - plus the additional permissions, to make any changes to those contacts.


Author Comment

ID: 16551772
Think I will stick with the public folder, based on these comments.

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question