Citrix over web problem

Here are the scenarios with the problem taking place.  

Scenario A:

Customer is on XP Machine with Administrator privileges (no DC logs in locally to machine).
Goes to website that hospital provides
Logs in with username and password
Citrix provides icon for Software application
Click on software application and it begins the logon process
Negotiation Capabilities completes and software application launches.

 

Scenario B:

Customer is on XP Machine with user privileges (no DC logs in locally to machine).
Goes to website that hospital provides
Logs in with username and password
Citrix provides icon for Software application
Click on software application and it begins the logon process
Negotiation Capabilities does not complete and the following error is presented
MetaFrame Presentation Server connection interrupted, attempting to reconnect

what would be causing this problem on the computer for the user not being able to connect?
goldmantechologyAsked:
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BLipmanCommented:
Hey buddy, you really should stop reposting this same question:

http://www.experts-exchange.com/Networking/Citrix/Q_21827612.html
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