Some incoming e-mail's occasionally appear as unreadable strings of boxes, letters, and other characters
Posted on 2006-04-27
Hello, recently we received an incoming e-mail from an individual in Australia and the body of the e-mail looks like this:
And another from a Blackberry from a person in Wisconsin and it came through like this:
$ Fw2&VBFVvFw R &6Wf2"FVFR&BvRvW&r FV6B6f F FR &FRV֖&V& FR VBFWfRWw2F7W2W vVРF2ƖFР' FR V&B"W6w262r RvFV"VG&6 v&Be"w2w&BB’vfRVV FBFV7WBB6GƶRRFwVB
We recently started basically from scratch on our network migrating from Netware to Windows Server 2003 sp1 Standard, while running Exchange Server 2003 enterprise sp2. Our clients are all running both newly installed Office 2003 sp1 or sp2 on Windows XP sp2, and were all running Groupwise about 10 months ago. We upgraded from Office 2000 Pro to 2003 Pro when we migrated from groupwise 5.5(and netware).
Anyway, I am wondering what I might need to do on either the Exchange Server, Outlook 2003 clients, or both to eiminate the issue of these e-mails made up of random characters. It was confirmed that the e-mail from the blackberry was received normally by recipients out of our e-mail system. I assume it has something to do with Unicode or language pack or something, but haven't really found the information I need to clearly fix the problem anywhere. The problem seemas to only happen with e-mails from a few different domains so far, but they are important to our orginization so I do need to get it resolved. Thanks for any help you can provide!