win 98 want start

ihave packard bell  multimedia 880  1999 my problem is when i start the computer it goes toerror win direcry fipes are missing ihave restore cd but it want work now either isay wrong disc but iused it before can give me a fix therrion7
therrion7Asked:
Who is Participating?
 
Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
@therrion7...was there any other CDs that came with your system?
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Irwin SantosComputer Integration SpecialistCommented:
did you upgrade the Operating system to another version?
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therrion7Author Commented:
no it came with the system that answer didnt help  thats no answer
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Irwin SantosComputer Integration SpecialistCommented:
then how come you accepted my comment as the answer????  I need more information from you to help me help YOU!

Not all comments you will get here at EE work right off the bat, and you have to paint a nice picture for us to determine what method or potential solution we can offer you.  This may take several more attempts, and be followed up by more Experts.

What does it say exactly on that Restore CD?  Post all that information please.
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PCBONEZCommented:
@therrion7 - We can not see your computer and we do not know it's history.
~~~ We have to ask questions to help you.

I suggest you use a bootable floppy and run scandisk on your drive including a surface scan.
Do you know how to do that?
.



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therrion7Author Commented:
hello: i want to now if there is any thing i can do to get the computer started without spending alot of money and a answer to you question yes i no how to run a scan disk. files in the directory are missing iwant to no if i can restore them  on the computer . i got a recovery disc and it want work and its new and ijust used it one time the computeris asking for the master cd and packardbell  is in u k can you understand my prpblem a little better now[ therrion7]thank you
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therrion7Author Commented:
the cd says wrong cd it wants the master cd  packard bell also itried the promp command only iwill only take a few steps then it stops again  i tried f disk and scan reg restore none of thes work i need the orginal packard bell cd  do you nd how ican get one  therrion7
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Irwin SantosComputer Integration SpecialistCommented:
what is the wording on the CD that you are using?  Can you describe that to us?  Just want to make sure that the CD is the proper disk to use.
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therrion7Author Commented:
i have get win to open first to run scann disk dont i
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therrion7Author Commented:
the wording onthe disc is PBNEC restore /recovery  it has the numbers sku#358-00001-000
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Irwin SantosComputer Integration SpecialistCommented:
do you care about the information and data on the drive?  the disc will normally have 2 options.. 1 destructive restore, the other is to reinstall the missing files.
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therrion7Author Commented:
this dis is for installing missing files it a restore disc
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therrion7Author Commented:
does anybody the no any thing about a packard bell  1999 multi media 880 comuter can you go through step by step in the safe mode command promp only thats what im try to do now
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7...I need a little more information from you to get the support documents for your system
http://www.packardbell.com/support/

on that page it asks for a serial number of your computer.  Could you provide that please?
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therrion7Author Commented:
s/n[ gcg583007412 ] [ FRMT-36800001-000 ]THESE ARE THE NUMBERS I GAVE TO GET MY RECOVERY/RESTORE DISC
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Irwin SantosComputer Integration SpecialistCommented:
that's not it...need the serial number of your computer..

http://support.packardbell.com/uk/static/sernr3/install.html

click on the above link, and accept to run the tool. when you are done.. post the information here.  It's 5pm in Hawaii, and I'll leaving for the day... other Experts are welcome to jump in.. I'll be back in 8-12 hours.

Irwin
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therrion7Author Commented:
IM USING MY OTHER COMPUTER I CANT GET THE PACKARD BELL TO START SO THERE FORE ICANT RUN WINWOWS THATS MY PROBLEM WIN  98 WANT START I TRIED TO MAKE A SCAN DISK BUT I DONT HAVE ENOUGH MEMEORY WELL IM THROUGH FOR THE NIGHT ILL TRY  SOMETHING ELSE TOMORROW THANKS THERRION7
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Irwin SantosComputer Integration SpecialistCommented:
ok.. give me a shout out when you get back to your computer.
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MarkCommented:
If you look inside the computer can you identify which of these motherboards is yours from the following two links.
http://www.uktsupport.co.uk/pb/mb/pegasus.htm
http://www.uktsupport.co.uk/pb/mb/880.htm
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MarkCommented:
I won't matter about the serial number as Packard Bell has wiped there hands of the older models. Even if its the correct S/N it won't bring anything up. Great support there.
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Irwin SantosComputer Integration SpecialistCommented:
@sparkmaker...I don't think it was "wipe" their hands.. more like it never existed.  I'm looking for the documentation to help therrion7...perhaps we can hunt that down for him?
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MarkCommented:
Same here, I used to be able to access these older models but they are non existant on the support pages now. I have another old model right here in front of me with a S/N and it tells me it doesn't exist either. I'm pretty sure I can touch and see this one in front of me but no hit on the support.
The MM 880 It did exist http://www.epinions.com/cmhd-Desktops-All-Packard_Bell_Multimedia_880/linkin_id_~3035301/display_~reviews
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MarkCommented:
Our only hope at this point is to match motherboard and components to drivers etc...
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MarkCommented:
This site has some links that might track it down, but I'm off to work, and will check in later. http://www.uktsupport.co.uk/pb/pbidx.htm
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PCBONEZCommented:
@All.. .. I don't have time to look myself for a day or two but here's some tips.

Packard Bell is now part of NEC and for a while the databases were merged. May still be.
- I've gone to an NEC site and reaserched old Packard Bell 486/586 parts even after the PB dropped the info.
Packard Bell stopped selling PC's in the USA market in about 2000 or 2001 but they are still present in the UK and probably in some other regions. Possibly PB UK based sites have more info.
There are a number of packard Bell enthusiast sites but they are hard to find because they don't seem to bother ensuring they get picked up in search engines.
.
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PCBONEZCommented:
I think he may has a file system or hard drive issue and should run scandisk w/surface check.
Also perhaps fdisk with the mbr switch would help.
.
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PCBONEZCommented:
Please inspect your capacitors.
Motherboards of this age often have this problem.
http://www.badcaps.net/ident/
.
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therrion7Author Commented:
two files are missing  or currupted in my directory they are [windows/himem.sys] the other one is, [ windows/dbl buff.sys] how can i put these  back in the directory when i do this i can get win to start i hope  therrion7
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PCBONEZCommented:
If you have access to another windoews 98 computer and can boot from a floppy you can simply copy the files from the windows directory on the other computer onto the floppy and then copy them onto your computer into the C"/Windows/ directory.
.
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PCBONEZCommented:
C:/Windows/
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PCBONEZCommented:
Here is another lead on support but I don't have time today to look in detail:
http://search.packardbell.com/uk/?c=0101&q=PB880&m=any&ps=10
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7.....himem.sys can be found in this link
http://www.allbootdisks.com/index.php?option=com_remository&Itemid=42&func=selectfolder&filecatid=10

Those disc images are for Windows 98.. do you know which version you have?  Such as plain Windows 98 or Windows 98SE (Second Edition)
Identify the correct disc and I can walk you through on how to extract that missing himem.sys

as for

dblbuff.sys

is that the correct filename?  Confirm this and I'll go look for it.
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PCBONEZCommented:
dblbuff.sys (without the space) is the correct file name.
http://www.lagmonster.org/docs/DOS7/v-dblbuff-sys.html
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Irwin SantosComputer Integration SpecialistCommented:
@pcbonez...COOL.. ok so therrion7...we have locate the missing files for you.. you just need to tell us what Operating System that you are running.
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PCBONEZCommented:
I've seen some posts elsewhere with the same symptoms as this .. {[windows/himem.sys] and [windows/dbl buff.sys] gone missing} .. and cause of it turned out to be an incorrect MSDOS.SYS file.

The
[WinBootDir=C:\WINDOWS]
entry had somehow been changed to
[WinBootDir=0]

So the computer was looking in the wrong place for the system files.
Using a DOS based editing program and changing it back was all that was needed.
.
.
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Irwin SantosComputer Integration SpecialistCommented:
@pcbonez...IC....ok..we just have to wait for therrion7
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PCBONEZCommented:
@irwinpks .. Cool ..
I only have time to pop in here during breaks for a few days so don't assume I got the guy covered.
I don't have time for detailed "how to's" right now but I still wanna help this guy out. .. .. ;-)
.
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Irwin SantosComputer Integration SpecialistCommented:
@pcbonez....no problem..have to wait for therrion7 to get back
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therrion7Author Commented:
MICROSOFT WINDOWS 98
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Irwin SantosComputer Integration SpecialistCommented:
just a plain Windows 98

OR

Windows 98 second edition?

(just double-checking as the files are completely different)
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therrion7Author Commented:
WIN 98
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Irwin SantosComputer Integration SpecialistCommented:
You can get the himem.sys file from this zip

http://www.allbootdisks.com/index.php?option=com_remository&Itemid=42&func=download&filecatid=36

Make sure you have a floppy disk

On your CD-ROM can you locate the file win98_46.cab?  (it has the dblbuff.sys)

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therrion7Author Commented:
i cant get windows to come  on i need  a  packard bell master cd for a 1999 multimedia 880 a thats what the computer keep asking for can you get me one of those or tell me how i can get one maybe one of you subscribers have one  thank you very much i tried every thing that what i have to have to fix this old com. therrion7
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7...any chance that you can take a picture of that disc? and post the link to it here? It would help us greatly if we can see this OR if you type out exactly what it says on the disc.

A few things to consider as your options are limited as Packard Bell support for this machine is RARE.  Currently the Packard Bell website doesn't have any supporting references to your model.  Frankly, the experts here can do one of the following...

- direct you in using what you already have, and piece together the puzzle for you...(that's what we're doing now).  I've provided the links to your missing files, but without knowing what that disc you have is, we have no way of guessing what is on it unless you describe in detail

- we can can refer you to call Packard Bell directly and request the restoration CD (this is what you're asking)

I'm sure you're frustrated, and we are patiently helping you resolve this.  The Experts here are top in their field, yet we don't have direct resource information into Packard Bell.

At one point of time, you must have that CD someplace....any chance you can recover that?

If not, probably the best solution is to purchase another copy of Windows 98...second edition, and do a full installation.
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PCBONEZCommented:
@thrrrion7
The chance of finding that CD is very very small.
There are legal issues because it has a Microsoft Operating System on it.
Many people won't sell them and you can't 'legally' copy them.
You may get lucky on eBay but you may have to buy a whole computer to just get the CD.
Other than that you can go to Packard Bell but they probably don't have these anymore and if they do it will be very expensive. (Much more than just buying a new copy of Windows 98.)

There are other ways to get Windows 98 working again which is what we are trying to do.
If you would please assist us then we can assist you..
We can't see your computer or know what happens when you try something.
You have to be our hands and eyes.
.
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therrion7Author Commented:
wellwhen i cut it on the far as it willgo is verifing dmi pool data boot from atapi cd-rom:no bootable in the cd rom
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Irwin SantosComputer Integration SpecialistCommented:
can you put the CD-ROM in another machine and view the contents, and report back what files & folders you have?
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therrion7Author Commented:
how can i do that
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Irwin SantosComputer Integration SpecialistCommented:
the machine that you are working on EE, insert the CD-ROM in, and go to My computer... double-click on the disc, and look at the folders.  post back what you see.
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therrion7Author Commented:
win 98/aps/command/dos menue/mis/toolsallthe files /boot
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Irwin SantosComputer Integration SpecialistCommented:
click in Windows 98
do you have OPTIONS?
if so, click in there
do you have CABS?

if so, the we are in good shape
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therrion7Author Commented:
yes it got cabs
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Irwin SantosComputer Integration SpecialistCommented:
OK..

go intothe CABS folder..

do you have this file?

win98_46.cab
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therrion7Author Commented:
yes it has that file sorry i took so long
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therrion7Author Commented:
whats next
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Irwin SantosComputer Integration SpecialistCommented:
i just woke up..
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Irwin SantosComputer Integration SpecialistCommented:
http://support.microsoft.com/kb/q129605/

Read the above on how to extract.. what we want to do is get the dblbuff.sys file from the win98_46.cab
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7, it's Sunday here in Hawaii, and I'll be out for most of the day and will check back in later tonight..it's 9:45am as of this writing.
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therrion7Author Commented:
i need a packard bell master cd  when i go to step by step command promp only it goes for while and then it ask for the master cd it says my recovery cd is te wrong cd icould make one if i had windows xp igot win me
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Irwin SantosComputer Integration SpecialistCommented:
That CD, the you have right now is the Windows operating system disc.  We can restore the Operating system from there WITHOUT the Packard Bell Master CD.

Let me ask you this..do you still need the files on the hardrive of the Packard Bell system?
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therrion7Author Commented:
yes
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
Do you need both Data & Applications?  If just the data, we can copy the files off the system.  If you have applications like Microsoft Word , Excel, etc. do you have the installation discs for those?
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therrion7Author Commented:
data
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Irwin SantosComputer Integration SpecialistCommented:
Probably the best way to do this is backup your hardrive before proceeding.

Since you don't have the original P/B restore CD.. but DO have the Windows 98 operating system, we can install the OS, but that will probably destroy the data you have.

Now...when we do the installation of Windows 98, do you have the CD-KEY??
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therrion7Author Commented:
whats that
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Irwin SantosComputer Integration SpecialistCommented:
the CD-KEY is the code for you to enter in the installation of Windows 98. Without the code, you will not be able to install.  Most times it would be on the CD-ROM manual or a label in the following format

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

If you don't have this...we can forget about reinstallatoin.. You will have to purchase a brand new copy of Windows 98SE.

Do you have the original manuals for your system and any other programs?
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therrion7Author Commented:
no this computer is 8 yrs old i cant find any thing how much does win 98 cost in 2006 and where can i buy one
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therrion7Author Commented:
can up grade the 98 to win.me i have the cd key to that if icant do that is there any other way to fix my old computer
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PCBONEZCommented:
I thought he was looking at these windows cab files on a Packard Bell CD.
That would mean he has the OS restore CD in hand....

If that's not what is going on then the OS on the drive might be anything, even Win95 or something.

Try to boot with a win98 start-up floppy and explore the drive in DOS mode with DOS commands to figure out what OS is on it.

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Irwin SantosComputer Integration SpecialistCommented:
@Pcbonez.."I thought he was looking at these windows cab files on a Packard Bell CD. That would mean he has the OS restore CD in hand...."

Not neccessarily...back in those old days...computer manufactures put stuff on multi-discs.  :-(  But let's confirm that.

@therrion7...OK..going to have you run through this process one more time.  Insert the CD-ROM into your computer, then turn the power on.

What are the EXACT words that are displayed on the screen?  Please remember that we are not able to see what you are looking at, and by providing the details to us will help us tremondously.
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PCBONEZCommented:
@irwinpks . I had a PB with the restore CD's way back in the 486->586 transition.
You needed a PB floppy to get it to run but if you knew where the windows setup file was on the CD you could get around it to reinstall the OS.

If you can get this onto a Win98 boot floppy with -just- the windows system files (not a full start-up floppy) then -I think- you can get this to run and it will tell him the key for what's on his hard drive already. It needs to be in a "Windows DOS" as it were,, comman line mode. I don't think it will work in straight DOS.
(I'm moving my office around and I don't have a system up to experiment with....)
http://www.magicaljellybean.com/keyfinder.shtml
Unzipped it's about 266k on NTFS.
.
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Irwin SantosComputer Integration SpecialistCommented:
@PCBONEZ....that's good info... but I think if you word the instructions down for a novice, that may work out better in therrion7's favor.
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therrion7Author Commented:
when i start the computer it say configuer sys,file is missing then it turns blue and then it says wrong disk thenit says put the master cd in then it stop working
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Irwin SantosComputer Integration SpecialistCommented:
do the same thing WITHOUT the CD-ROM in the computer. post back your results
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therrion7Author Commented:
verifying dmi pool data    boot from atapi cd-rom   no bootable disk in cd rom
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Irwin SantosComputer Integration SpecialistCommented:
do you have a floppy disk in the machine too?
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therrion7Author Commented:
no
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therrion7Author Commented:
is there acommand i can give the computer to run
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Irwin SantosComputer Integration SpecialistCommented:
well... could be but we don't know what files are on the disk..

can you put the CD-ROM in the working machine and tell us what you have?  It may take you awhile as you have to type it out.. unless you can post a picture of the directory listing.
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therrion7Author Commented:
i went allthe way through step by step command when i got to the end it said wrong disk, then it ask for the master cd it need that to restore the files and drivers that are missing packard bell has a site where you can make one but you have to have window xp  idont have xp i got win.me can you make one iwas wondering if they have xp at the libary i dout it . the cd roms are alot different if can get that master burned it willbe fix ive tried every thing else its that site you gave me search packard bell dot com you put packardbell master cd  win 98 and it willgive you the download
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Irwin SantosComputer Integration SpecialistCommented:
can you post the link to the information that you are referring to?

Also, can you provide the files as requested on that CD-ROm that you have?
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PCBONEZCommented:
The initial problem was some missing files on the hard drive.
As I suggected before I'd like to know if the hard drive is even good (run scandisk).
Use a Win98 boot floppy and at the A:>
type in
scandisk C: /autofix /surface
This might even fix the problem if it's just a file system error.
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FriarTukCommented:
You can get boot disk for your o/s here:  http://bootdisk.com/bootdisk.htm
Download the exe & run it from a good pc with a blank floppy disk, then use it to boot your old PakBell pc

Then do what pcbonez stated with scandisk above

To get you original cd key from your registry you'll need regedit.exe, available either on the bootdisk (or copied onto a floppy from either the PB pc or another Win98 or WinME pc - file located c:\windows\).

regedit /e c:\winkey.txt "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\"
edit c:\winkey.txt & look for "ProductKey" not "ProductID", ex:  a1b2c-3d4e5-f6g7h-8i9j0-xoxox
Write it down as this is the install key (note you can use edit in DOS or if you don't have edit: copy it to a blank floppy disk & open it on your other pc)

When you checked the restore cd on another pc, did you find setup.exe, if yes you should be able to put in the cd & from dos do "D:\setup.exe" (or the correct path to the setup.exe file).  Tell it to point to the same C:\windows folder not a new one like c:\windows.000 - this will allow it to pull in you old settings if they exist & overwrite all files including those missing.

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Irwin SantosComputer Integration SpecialistCommented:
friartuk to the rescue!! :-)
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FriarTukCommented:
hey therrion, what's the status?
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FriarTukCommented:
i think a 100 each A for effort split is warranted for great expert follow up

i know i joined late, but they left off with re-installing the o/s to which i provided help in recovering the cd key

irwinpks, therrion7, PCBONEZ, sparkmaker, FriarTuk


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Irwin SantosComputer Integration SpecialistCommented:
This is one of those questions that will go unanswered...yet, there is alot of information here for any future reference to a Packard Bell computer. For one thing, there is NO true support by the manufacturer, and the collective thoughts from the Experts here, more than likely exhausted any possibility of a solution.

Ultimately, the asker needs a working machine, and inclusive Restore CD with an OS.  Without that, there is no way to get that installed.

I deem this question as "you can't" based on the facts that the asker has suppiled us and supporting comments by the experts.

Split points with all participants
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therrion7Author Commented:
the reason i stop  asking question is i sent my  restore disk to this place called scratch busters .com and they lost  the only disc i had to go to command prompt so  ihavent got any way or restoring or recovery i made boot disk everything nothing  will work now but the master cd froim packard bell and you all no the story with them i still cant start win 98  i even  tried booting it withe my win me disk that didnt work well thank for youall help i dont no how to get a master cd from packard bell
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therrion7Author Commented:
the reason i stop  asking question is i sent my  restore disk to this place called scratch busters .com and they lost  the only disc i had to go to command prompt so  ihavent got any way or restoring or recovery i made boot disk everything nothing  will work now but the master cd froim packard bell and you all no the story with them i still cant start win 98  i even  tried booting it withe my win me disk that didnt work well thank for youall help i dont no how to get a master cd from packard bell
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7...you may want to go on EBAY and post in the WANT IT NOW
http://wantitnow.listings.ebay.com/_Computers-Networking_W0QQsacatZ58058

Put your request in with full detail on your computer, (model #), operating system.  This is not guaranteed, but at least it is a starting place. You could also make a call to Packard Bell and see if they have an archived disc.
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FriarTukCommented:
if you booted from a floppy bootdisk & got to a dos command prompt (A:\>) , and can't access your hard drive, then maybe your hard drive crashed

if you can boot to dos from a bootdisk from bootdisk.com, then run "fdisk /status", if your drive is listed & it marked as primary & active, then try doing "dir c: /ad" to see if you can view the drives folders

on this link's left column, click INDEX & scroll down to the Format & Restore section & read all of the articles before trying anything (including Manual Restore)
http://www.geocities.com/anotherpackardbellsite/
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VenabiliCommented:
Returning 5 days before the questions gets abandoned and NOT posting ANY new information delays the cleanup and serves no other purpose and I personally call it spam ;)
If someone is not returned for more than 3 weeks, they will mosty likely not return at all... If you want to ask the Asker what's up, do it in the first week or so...
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FriarTukCommented:
well he came back after your admin comment so i still tried to provide help, but seeing that he still isn't following up, then go ahead & do the split you suggested
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Irwin SantosComputer Integration SpecialistCommented:
this is a question that we all valiantly helped out as best as possible...ultimately...the answer is "you can't".
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therrion7Author Commented:
igot win started  with a nec packard bell restore cd but now i dont have a modem or sound card icant get my floppy disk to work so i cant add my modem or sound got any  help for those things
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MarkCommented:
Download  this driver for the audio
http://support.packardbell.com/uk/item/index.php?i=REFFIUP01500100#show

The modem is a little trickier. if you have identified it please let us know the model and brand.
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MarkCommented:
Is that an integrated sound on that motherboard , if so please check in the bios that it is enabled  
 1. Enter the BIOS Setup by pressing the <F2> key at boot.
   2. Go to the Advanced area and then enter the Peripheral Configuration section.
   3. The option Audio must be set to Enabled, using the plus (+) or the minus (-) key on the numeric keypad.
   4. Go the Exit area, choose the option Exit Saving Changes and confirm the operation.
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FriarTukCommented:
therrion, you need to stay active in this thread for help, hence PE Venabili's request to close.
(from 5/1 no response till 6/20 then no response till 7/10)

pwr pc off, take out your floppy drive & clean it with iso alcohol 95% or >, rehook the cables correctly, pwr on pc, then try accessing a disk in it
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MarkCommented:
I agree, you have to stay active in the question or this won't work. As my mother used to say" I'm not a mind reader."
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therrion7Author Commented:
i sorry i took so long to get back i think this is the number gvm84719195 it has gvc on it ill stay active now i got it started  almost maybe with youall help i can get online and get some sound i got a question is my computer a nec computer now because everything says nec
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FriarTukCommented:
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therrion7Author Commented:
icouldht get the floppy to work it says cant comucate with drive A:\ i took it out and clean it changed the line  everything at goes real slow for a while then stops and gives that error message
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therrion7Author Commented:
I STILL CANT GO ONLINE  MY FLOIIY WANT WORK IDONT HAVE A MODEM IS THERE SOME WAY I CAN GET MY COMOUTER TO DETECT  THE MODEM THATS ALREADY THERE OR A MODEM  IN MODEM IN THE CONTROLL PANEL JUST HOW CAN I GET CONNECTERDTO THE NET BUY USING WHAT IGOT WITH THIS COMPUTER IM STILL USING WIN98
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therrion7Author Commented:
WHAT IS A OEM
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
O)riginal E)quipment M)anufacturer
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MarkCommented:
therrion7 did you try the audio driver I linked to a few posts back. http://support.packardbell.com/uk/item/index.php?i=REFFIUP01500100#show
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therrion7Author Commented:
i couldnt grt my floppy to work
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therrion7Author Commented:
i need to get online now so i can get these drivers on my packard bell computer im talking to you on another computer a emachine with winme
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therrion7Author Commented:
what happen to my  modem and sound i restore win98 before and i didnt have this trouble isnt win supposesd to put all that back on there its has a enternal modem  and onboard sound card
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
perhaps you want to replace that floppy drive.
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therrion7Author Commented:
can get a new drive off the computer pb install new driver
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therrion7Author Commented:
can i get a driver from add new hardware off the packaed bell  computer.
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FriarTukCommented:
if the PB drivers for devices on your board aren't automatically detected & installed by win98, they may not be included on the NEC recovery cd - for this you'd need a full win98 cd that has a drivers folders on it

if the floppy doesn't work, then replace it temporarily (with the one in the emachine - if that is also yours & in same location) or buy a new one

otherwise you can download the drivers for each device on the emachine, burn them all to a cd or hook both pc's together using a crossover cable from nic to nic (if in same location)
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therrion7Author Commented:
what do i do when ihook the two computers together
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CallandorCommented:
Better yet, take the floppy drive from a working computer and replace the broken one and be done with it.
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FriarTukConnect With a Mentor Commented:
yes i already mentioned getting another floppy as that is easier to deal with

but to answer the question of linking the two pc's together - you'd download the files onto the emachine computer then copy them over to the other computer's hard drive via the pc nic to pc nic connection using a crossover cable
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therrion7Author Commented:
the computers dont have a nic connection  as for as taking the floppy out of the emachine ii dont want to damage that machine so only thing i have left is replacing the floppy in the packard bell i try best buy or circuit city i get back you good guys when i get it  you where right about the nec cd.there is yellow question mark in the device manager  on the comunication port i think the computer got some thing confused when i look at the device it has the same properties as the modem in system information
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Irwin SantosComputer Integration SpecialistCommented:
a floppy driveis <$20 US$
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therrion7Author Commented:
i got the floppy and i got it working  it was  14.99 at circuit city so now i need a modem driver i tried to put a nec driver i down loaded from packard bell support but it dont work im going to try the one for my computer i think this nec cd might give me some trouble
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MarkCommented:
You will have to open the computer to look at the modem for identification.
 The yellow question mark in both areas you mentioned are indeed the modem, but the drivers have not been installed, and without a specific dentification of the modem you won't get it of that NEC disc.
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
when you do open the machine...and get that model#.. post your model # here please.
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therrion7Author Commented:
gvm84719195
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
You may have to use a standard modem configuration...this company doesn't exist anymore.
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therrion7Author Commented:
TRY THIS NUMBER F1156U/A2A WHAT IS A STANDARD MODEM [F11561V/A2A OR THIS NUMBER THE MODEM IS WHERE THE PHONE JACKS OR RIGHT
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Irwin SantosComputer Integration SpecialistCommented:
Google doesn't come up with anything....  Perhaps use the STARDARD modem like 28.8 or 56k that Windows offers, and see if the system recognize.  Your Packard Bell is rounding 10 years old.
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therrion7Author Commented:
ATS127A ATECH
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Irwin SantosComputer Integration SpecialistCommented:
http://www.modem-drivers.com/drivers/12/12103.htm

That is the driver for Windows 95/98..All you have to do is sign up for the FREE account then you can download it.

Here is my Google return on the above query:
http://www.google.com/search?hl=en&lr=&q=ATS127A+ATECH+driver
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therrion7Author Commented:
i cant get the zip file onto the floppy
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Irwin SantosConnect With a Mentor Computer Integration SpecialistCommented:
extract the file on the working computer (place files in folder) then copy over only the modem drivers.

OR run the extraction and output the files to the floppy disc
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FriarTukConnect With a Mentor Commented:
or after extracting the contents onto a folder on the emachine, you could copy a few at a time onto the floppy from it, then put into yours & move them to a new folder (do this until you move all files to your folder), then run setup.exe to install.
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MarkCommented:
Make sure you  view all  the files that may be hidden    
    * Open My Computer.
    * Select the View menu and click Folder Options.
    * Select the View Tab.
    * In the Hidden files section select Show all files.
    * Click OK.
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therrion7Author Commented:
well guys thank to [irwink] i got win 98 to start  i laid the 520 modem  zip on to of the my hidden modem an installed it an i got my modem back  ithen i put aol back on now im working on the sound  i will look back at youalls comments to fix that thank for the help other people can use this for there old packard bell the floppy did it and youall expert help
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Irwin SantosComputer Integration SpecialistCommented:
YAY!!. and the crowd cheers!!!..

ok.. don't forget to SPLIT POINTS, located above the comment box.
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FriarTukCommented:
well i did suggest cleaning & replacing the floppy drive, as well as providing the main link which irwinpks used to pinpoint your exact driver after you posted the mfg/model of your modem.  sparkmaster also stayed in (but pcbonez didn't) so a 3 - way even split between us would suffice.
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FriarTukCommented:
rather rude not splitting, afterall i provided a lot of help
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Irwin SantosComputer Integration SpecialistCommented:
I think it was a mistake...

@therrion..although I don't mind having all the points, I feel that the other experts that participated should've have been awarded something...there is a feature here to "SPLIT POINTS" between the other Experts, as we all teamed up to help you out.  Did you make a mistake?
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therrion7Author Commented:
i counted the time you gave me  question and answer  you where over 30 times   fria tuk about 15 times sparkmaker 10 times ok its its a three way split  im sorry  i was going by the number of tjmes youall help . 200 100 100 ok
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therrion7Author Commented:
i ment  300 100 100 ok sorry  irwinpks/fiar tuk/sparkmaker how that thanks
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therrion7Author Commented:
i couldnt fine  split points
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therrion7Author Commented:
didnt mean to be rude you three all should get 500 points need help with my sound
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Irwin SantosComputer Integration SpecialistCommented:
@therrion7...here's how to correct the situation...

Please post a 0 (zero) point question in support
http://www.experts-exchange.com/Community_Support/

Title it "Please reopen question to split points"... and in the body type in
http://www.experts-exchange.com/Hardware/Desktops/Q_21830117.html#17114469

A moderator will reopen this question within 24 hours when that happens, come back to this question and locate ABOVE the comment box (the box that you type your response(s) to the experts) is a button that says "SPLIT POINTS" as I've mentioned several comments back.

Since there were many responses to this question, just pick the best comment per expert that you want to give points to.
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therrion7Author Commented:
ok sorry guys
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FriarTukCommented:
irwinpks, i wasn't trying to take points from you, that is why i didn't ask for a moderator chime in, so i'd like to thank you for being generous to split.

therrion7, see below for help on splitting. btw EE's HELP at the top is quite detailed & provides a wealth of info.  whenever you need site support click SUPPORT at the top, ask a question there & one of the site's moderators will be glad to help you.
http://www.experts-exchange.com/help.jsp#hi69
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MarkCommented:
This will be the second time Irwin has had the question reopened-->you are indeed THE Hawaiian Superman, cause you really are a Super guy, sticking with therrion7 through it all.
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Irwin SantosComputer Integration SpecialistCommented:
thx!!

Like at a football game, and taking touchdown points off the board 2x. :-)
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MarkCommented:
Maybe golf, lowest score wins ;-)
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Irwin SantosComputer Integration SpecialistCommented:
ha!
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therrion7Author Commented:
i hope i did that right the way i wanted is 400 points irwinpks and 100 friartuk
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therrion7Author Commented:
some of the answer are in the wrong place i  did my best with this process i may have to do it over
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therrion7Author Commented:
can i ask another question now or have you all had enough of me for a while   jdst fun nin
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MarkCommented:
@ Irwin        I WIN --> HA HA
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Irwin SantosComputer Integration SpecialistCommented:
@sparkmaker...watchin too much "Da Vinci" code I see..

@therrion7...perhaps if you create another brand new question and put the URL link here, we can follow it and help you out.
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MarkCommented:
OOps thought we were on the golf course.
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therrion7Author Commented:
well i fix the sound myself i want be needing any more assisted help  what i did is downloaded directx 9.0  and that did the trick thanks for helping and you no if i. need some help i come to you all site ok[ therrion7]
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