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How to solve issue of re-entering exchange password and domain in outlook 2003

Hi

We recently upgraded all our win 2000 and Xp pro sytems from office 97, and 2000 to Office 2003 pro.  Some users, not all, have to enter their passwords every time they go into their outlook 2003.  Outlook 2003 is asking them for domain and password, once entered their let in.  Sometimes their prompted to enter their info. again even while their still online in Outlook 2003.  

I might add that we have Exchange 2000 , and we are using exchage option in outlook 2003 for these sytems.

We tried resetting passwords in exchange, but still having problems.  Can you guys help?

Thanks
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tsamanie
Asked:
tsamanie
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1 Solution
 
SembeeCommented:
Are these machines a member of the same domain as the Exchange server?
What happens if you drop one of the machines in to a workgroup, reboot and then put it back in to the domain?

If you login to the machine as a new user (ie someone different than the regular user) and configure Outlook, does it prompt then?

Simon.
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tsamanieAuthor Commented:
These computers,and users are not a members of a domain, they are in a workgroup. Users get local mail with exchange server on the client outlook 2003.
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SembeeCommented:
As the machines are members of the workgroup then you will get authentication prompts, as the server needs to authenticate the user. I would expect all users on machines that are not members of the domain to get prompted for their username and password.

The users should not be prompted again however, unless the connection has been dropped.

Simon.
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tsamanieAuthor Commented:
When we did upgrade to outlook 2003, we were asked to enter user name and password to log onto exchange.  On this same prompt, we are asked if we want to save password, we checked the box, but it doesn't save password.  The questions are why does it do this only to some computers if all of them are in workgroup, and why is it not saving password?  How can we fix this without leaving a workgroup network.
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SembeeCommented:
I am surprised that you had the option to save the password. If it was my deployment then I wouldn't have allowed the password to be saved. These are domain accounts, so need to be treated as such. Saving passwords in this fashion can compromise the network - someone steals that machine they can straight in without any further authentication prompts.

Any reason you want to stay in a workgroup? Managing machines via a domain is much easier.

Simon.
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