• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 273
  • Last Modified:

Cannot Recerify User

DISCLAIMER::I KNOW NOTHING ABOUT DOMINO THIS SERVER HAS BEEN DUMPED ON ME :D

I am trying to recertify a user on domino server 5.05

When I log into domino administrator v6 i select the user and click recertify to which I get the following error message

"Could not open certificate log for write access on the registration server, you are not authorised to perform this action"

I think something has happened because when I used to certify users it would prompt for the certifier ID and now it doesn't

Can anyone help please

0
ihotdesk
Asked:
ihotdesk
  • 5
  • 2
  • 2
  • +2
1 Solution
 
Sjef BosmanGroupware ConsultantCommented:
To recertify a user, you need
- the admin id
- access to the server that registered the id earlier
- the cert.id

You say it used to work, for your id? Was that from the R5 admin, or also from R6?

You also say you know nothing about Domino, yet you did certify the users? Was that two years ago?
0
 
cezarFCommented:
0
 
Sjef BosmanGroupware ConsultantCommented:
And your name needs to be in the Server document for your server as Administrator. See the Security tab.

If you can set the Administrator-id to Full Access Administrator, you have access to all databases on the server with it. I think this feature is not be available on R5, but I'm not sure.

The access to certlog.nsf should not be changed, instead, you should find the right id to recertify the id's with.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
ihotdeskAuthor Commented:
basically what i used to do, was sign in as user ukadmin (there is a server in singapore too) then click on recertify and the server would prompt me for a certifier ID, to which I would select the cert.id.

but now its saying I dont have access to the certlog.nsf, when I try and access certlog.nsf directly it says I have no access rights.

To say I have no nothing about notes is correct normally i stumble through these processes doing what I have specified above and it normally works.

I hope this makes sense

0
 
Sjef BosmanGroupware ConsultantCommented:
Makes sense.

In the Admin client, you first have to select the server you want to administer. Then you click on People & Groups, you select  the user and you click on Recertify at the right. At that moment, you already get the message that you don't have access to certlog.nsf?

Could it be that the administrator in Singapore changed access to that database? I suppose the database is replicated between your servers. Are both servers in the same Notes domain, i.e. do they have the same suffix like /ACME?
0
 
marilyngCommented:
(no point consideration, please, just making observations.) eek, >>saying I dont have access to the certlog.nsf<<  two possible reasons, 1) whoever does the administration for the server never bothered to populate an Administration group to all the default server databases and templates.
2) There is a default administration group,  and you're not in it.

--
Now I don't recall, but I do know that adminp must have a default access of Author, and I'm assuming, the certlog should have a default reader access for all..  (although I can be wrong about certlog)
0
 
marilyngCommented:
Hmm.. I do recall that unless you can write to certlog, then the recertification won't happen.  So you need to use an ID that has permission to do this.
0
 
ihotdeskAuthor Commented:
Sorry for the delay in replying, beleive it or not I actually found the solution by deleting the certlog.nsf and letting the system create a new when I tried to certify a user.  I have now recertified all my users for 10 years.

Thanks for all the input
0
 
Sjef BosmanGroupware ConsultantCommented:
A wee bit drastic, wouldn't you say? And of course you kept a copy of the old database...

Good you managed to get it working!
0
 
GranModCommented:
PAQed with points refunded (500)

GranMod
Community Support Moderator
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 5
  • 2
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now