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Message Tracking Center will not find mails but responds with an error message?

I have installed the Exchange2003 system management tools on my XPSP2 o/s so I can administrate our Exchange server.
Everything seems to be working fine except the Message Tracking Center.
I fill in the fields but when I press "Find Now" I recieve the error message in a window headed "Exchange System Manager:
"Access Denied
 Facility: Win32
 ID No: 80070005
 Exchange System Manager"

I am a member of the domain admins group.

Please can an expert help me get this working again.
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gpersand
Asked:
gpersand
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1 Solution
 
aa230002Commented:
Make sure that you have access to the directory which has Message tracking log files stored on the  Exchange server. Also try adding your account to the "Local Administrators" group on the Exchange server.

Is the account you are using is also the Exchange Full Administrator?

Thanks,
Amit Aggarwal.
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gpersandAuthor Commented:
Sorry for the late reply. I currently do not have the net at home and have been on field support jobs over the last couple of weeks.
I am a member of the domain admins group. The domain admins group was already a member of the local admins group on the exchange server.

I think the account I am using is also a full exchange administrator as I work with the exchange server on a daily basis. Before I rebuilt my pc it was working fine but nothing has changed with my account.

How can I varify if I have a full exchange administrator account?

Also every other function of my exchange support tools seem to be working fine.

Any more thoughts.
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aa230002Commented:
Just to confirm once again. You can track the messages when you login on Exchange server, but not from your Windows XP workstation.

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aa230002Commented:
I would suggest you to un-install System Management tools, IIS and SMTP and follow this KB to prepare your Windows XP for Exchange Administration from scratch. I dont exactly remember, but if you dont follow the steps in sequence it creates problem. and i think, you will have to apply the SP2 for Windows XP also as one of these steps, trying to find those steps in exact sequence.

Do you have Exchange 2003 installed on Windows Server 2003 with SP1? what is the service pack on Exchange?

What to consider when you install Exchange System Management Tools on Windows XP.
http://support.microsoft.com/kb/834121/en-us

Thanks,
Amit Aggarwal.
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aa230002Commented:
Try this KB -->

http://support.microsoft.com/kb/821920/en-us

Amit Aggarwal.
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gpersandAuthor Commented:
Sorry for the late reply but work has been so busy that I did not have enough time to remove the tools I use daily.
Thanks fpr the links and info though.
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