company name change, auto reply from server to notify senders of change, how to

Posted on 2006-04-28
Last Modified: 2012-05-05
My company is considering a name change. They have done this before and I know the details of adding a new recipient policy with the new smpt name and all that.

This time however they are asking that anyone who sends to the old domain name, recieve an auto reply of some sort notifying them of the domain name change preferably something that says "you sent mail to, the new company name is, so please send all future emails to" or something similar.

I wish I didnt have to deal with this, let users handle it themselves, but our ceo has found the websites that can do that for your personal email and decreed that we should be able to do the same...

Question by:dfassett
    LVL 35

    Expert Comment

    What you may need is something like an auto-reply tool. You can write your own event sink in MS Exchange, which determines the recipient domain and sents out an auto-reply. But this is a programming task. Or just use a third party tool to do this. Have a look at

    Also you can play arround a liitle bit with outlook rules, i.w. words in recipient address, but this rule has to be setup on each client.
    LVL 1

    Author Comment

    I am running GFI mail essentials already. They do have an option for an autoreply, but its based on individual email address's, I would have to manually enter each email address, not a great option.
    LVL 35

    Accepted Solution

    > not a great option.
    Depends on the number of users.

    Here the MSDN Article about writing event sinks. But I assume, that this is quite a little bit more work as long as you do not have hundreds of users.

    If you want to have a quick solution, I would say, either think about to add a general disclaimer to all outgoing mails for a while (ME) or to use another third party tool, which is able to this (maybe as additional or replacement relay server).

    It maybe also an idea, to deal a little bit with ME. As ME stores a lot of config values into databases, it maybe an option to export your users from AD to a file, manipulation the information as needed and then reimport the information into the ME databases. I never done this with auto reply rules, but often done with other configuration issues. Jus have a look into the MailEssentials subdirectories, there you find all the ME databases (Access files).
    LVL 1

    Author Comment

    about 1200 users :)

    I'll check with some of our dev's about this, thanks for the link. I've got a request in to GFI, but no response yet from support.
    LVL 2

    Assisted Solution

    another very excelent third party software tool which can deal with auto responding with all users on your exchange server is EXCLAIMER mail utilities

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