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Error opening Tiff image

Posted on 2006-04-28
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Last Modified: 2013-11-19
Hello,

I am getting the following error message when I try to open a TIFF image.  I am launching the image file in Microsof's image viewer.  Does any know what could be causing this problem?

Error :  The document's format is invalid or not supported.

Thanks
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Question by:boydosborne
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Expert Comment

by:war1
ID: 16564375
Greetings, boydosborne !

Try to view the Tiff file with this free image view, Irfanview
http://www.irfanview.com/

The Tiff file could be corrupt.  In such ask for a good Tiff file.

Best wishes!
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Author Comment

by:boydosborne
ID: 16564378
Thank you.  I started to put it there, but I was not sure if the graphics was only for web development.

Thanks again.
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Author Comment

by:boydosborne
ID: 16564508
I was able to open the image file, but it only displays a black image.  Could this habve been impacted by the fact that there was not compression on the image when it was created?  Is their a limitation on the file size for a Tiff?

Thanks
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LVL 97

Expert Comment

by:war1
ID: 16564595
boydosborne,

Glad you are able to open the image file.  Not sure why it is black.  You should not have to compress a Tiff file.  There is no size limit for Tiff file, but your email provider or sender email provider may have an attachment limit to cut off part of the attachment.
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Author Comment

by:boydosborne
ID: 16565110
Sounds good.  Thank you for your help.  Please allocate these points to war1.
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war1 earned 500 total points
ID: 16565180
boysdosborne,

You should close the question yourself by clicking on the Accept button to the right of one of the comments above.  Then select A or Excellent, and click OK.
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