RPC Server is Unavailable-Remote Desktop

Posted on 2006-04-28
Medium Priority
Last Modified: 2011-09-20
I've scanned a hundred solutions and not one really answers the problem i am having. Until recently, we were running SurfControl WebFilter with a hub on a Windows 2003 server. The hub died, so we put it on the switch, using two NIC cards to monitor and block traffic. The switch is set up for port mirroring. It's working fine, except now I can't log in with Remote Desktop unless I use the local admin settings. I used to use the network admin usename and password and would have access to all network resources. I can physically log on to the computer using the network admin credentials just fine, only through Remote Desktop do I get "RPC server is unavailable". I've checked the RPC service to make sure it is running, I've swapped the bindings on the NIC cards, and I can ping it from other computers and to the domain controller from that server. The server also doesn't show up on the domain and I can not get to it via \\servername as I used to.

Anyone know what else i should check?
Question by:adrianit
  • 2

Expert Comment

ID: 16564575
So, on the machine you are trying to remote into, you may need to check on who can use the remote desktop.

You turn on remote desktop, by placing a check in a box, under the remote tab on computer properties. On that same tab, there is a button for select remote users, here you can dictate who can use this. Administrators can do this by default.

Good Luck,

Author Comment

ID: 16565107
That's how I  connect...as administrator...

Just wanted to add, I have changed no settings other than with the NIC cards. According to the instructions for SurfControl, I had to disable all protocols in the card properties on the monitoring (incoming) card except SurfControl Protocol Device Driver and on the blocking NIC (outgoing) I have this enabled plus TCP/IP (Internet Protocol) with a static IP.  I'm thinking the problem lies somewhere in here...

Author Comment

ID: 16579096
Okay, sorry, but I figured this out myself...

Come to find out, when installing the NIC cards, the directions for surfControl said to 'deselect all components, except SurfControl Network Protocol Device Driver' which included Client for Microsoft Networks, which in effect disables RPC. As soon as I re-enabled the Client, it all started jiving...

thanks anyway...

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