free/busy information problem

Posted on 2006-04-28
Last Modified: 2009-02-24
While trying to access a calendar from a remote workstation I get this message "Can't open this item. Unable to open the free/busy information"  I am using Outlook 2003  with a Microsoft Exchange 2003 environment
Question by:nada10
    LVL 44

    Accepted Solution

    Hello nada10,

    you could try the resolution here
    To resolve this behavior, run Outlook on the computer that is experiencing problems publishing Free/Busy information with the /CleanFreeBusy command-line switch. This will refresh the Free/Busy information. To do so, follow these steps:

    1. Click Start, and then click Run.
    2. In the Open box, type "outlook.exe /cleanfreebusy", and then click OK.
    3. View the published information from another computer.

    hope this helps a bit

    Expert Comment

    Thanks for your response! That did not seem to help, however. I still am unable to see the free/busy options

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