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  • Status: Solved
  • Priority: Medium
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free/busy information problem

While trying to access a calendar from a remote workstation I get this message "Can't open this item. Unable to open the free/busy information"  I am using Outlook 2003  with a Microsoft Exchange 2003 environment
1 Solution
Hello nada10,

you could try the resolution here
source: http://support.microsoft.com/default.aspx?scid=kb;en-us;813609
To resolve this behavior, run Outlook on the computer that is experiencing problems publishing Free/Busy information with the /CleanFreeBusy command-line switch. This will refresh the Free/Busy information. To do so, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type "outlook.exe /cleanfreebusy", and then click OK.
3. View the published information from another computer.

hope this helps a bit
Thanks for your response! That did not seem to help, however. I still am unable to see the free/busy options

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