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SBS Internal Web site Template

Hi all,

I've just reinstalled IIS on my SBS 2003 machine and reinstalled the SBS components part for IIS and now I have http://companyweb   running but I used to use the SBS Intranet template that had stuff like help desk and calander and all the rest.  Now I don't have that site.  Anyone have any ideas about how to reinstall that site or anything?  What is the local path for those file on the server?

Thanks
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james_daley
Asked:
james_daley
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1 Solution
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
If you reinstalled, you needed to follow the specific steps to restore the SBS Companyweb.  They can be found in this KB article:  http://support.microsoft.com/kb/829114

Follow those steps to remove and reinstall again and you'll be all set.

Jeff
TechSoEasy
0
 
james_daleyAuthor Commented:
Jeff,

Just tried that but the Intranet template hasn't been installed.  When I go to http://companyweb  it loads the website which has 'My internal Website' and 'Network Configuration' and the rest but wen I click on 'My Internal Website' its linked to the current site, therefore it just refreshes the page.

Any ideas?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Open the Server Management Console > Advanced Management > Internet Information Services > Servername > Web Sites.

Your configuration should look like the one pictured here:  https://filedb.experts-exchange.com/incoming/ee-stuff/82-IIS.jpg  (EE login required to retrieve screen shot) with the exception of the OfficeScan line, and the IP Address for Companyweb should be the INTERNAL IP address of your server.

If it is not this way and you don't know how to make changes, please advise.

Jeff
TechSoEasy
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james_daleyAuthor Commented:
Jeff,

Yer I don't have companyweb listed, if you dont mind, could you please advise on how to create this etc.

Thanks,

James Daley
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
The steps are the complete KB article I linked above.  Did you follow all of those?  Were there any errors?

Jeff
TechSoEasy
0
 
james_daleyAuthor Commented:
Jeff,

Yer I followed the steps above, I had an error at the end of the installation saying, error occured while installing this componant.  I installed the patch and rebooted and everything but still no go.
Could you upload the template and I could manually install it through IIS ?

Any other ideas?

Cheers,

James Daley
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
No, you can't do it that way.  It's not JUST a template, it's Windows Sharepoint Services.  If you had an error at the end, that is expected.  However, if you were not using an ORIGINAL CD3 (issued prior to November 2003) then you did not need to install the patch.

Have you installed SBS Service Pack 1 yet?  If so, you need to reapply it after doing a reinstallation such as IIS or any component.

Can you confirm if you have files in the C:\Inetpub\Companyweb directory?  If so, please check the permissions on that directory and post them back here (use the command "CACLS C:\Inetpub\Companyweb" to create a copyable list of permissions).

Jeff
TechSoEasy
0
 
james_daleyAuthor Commented:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

Yer I already have SP1 installed.


C:\Documents and Settings\Administrator>cacls c:\inetpub\companyweb
c:\inetpub\companyweb BUILTIN\Administrators:F
                      BUILTIN\Users:(OI)(CI)F
                      BUILTIN\Administrators:(OI)(CI)F
                      NT AUTHORITY\SYSTEM:(OI)(CI)F
                      CREATOR OWNER:(OI)(CI)(IO)F
                      BUILTIN\Users:(OI)(CI)R
                      BUILTIN\Users:(CI)(special access:)
                                        FILE_APPEND_DATA

                      BUILTIN\Users:(CI)(special access:)
                                        FILE_WRITE_DATA



C:\Documents and Settings\Administrator>
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Did you delete or rename this folder as directed in the reinstallation KB article?  Because these are not the correct permissions.  It's quite possible that you have somehow gotten wrong permissions on your C:\Inetpub directory overall which is now propagating to this folder.  This is where your problem is.

It's quite possible that the permissions you have for C:\Inetpub are also incorrect, and I don't have time at the moment to look up the proper settings for this, but I can post those back a bit later tonight.

Jeff
TechSoEasy

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james_daleyAuthor Commented:
Hmm I see. Yer I did rename the folder and all the rest.

No worries, I appreciate your help.

Thanks,

James Daley
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james_daleyAuthor Commented:
BTW, theres no files in that folder.

Cheers
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
in which folder?

Jeff
TechSoEasy
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james_daleyAuthor Commented:
In the c:\inetpub\companyweb  folder.
I tried reinstalling it last night and still no go, by following your link again.

Cheers
0
 
james_daleyAuthor Commented:
Any ideas?

CHeers Jeff
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james_daleyAuthor Commented:
Does anyone have any ideas as to fix this problem?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I was on vacation the past few days... and yes, I do have an idea... if you are not getting any files to be in the C:\Inetpub\companyweb folder after carefully following the KB article on reinstalling companyweb your problem is being caused by having wrong permissions on C:\Inetpub which are being inherited when the C:\Inetpub\companyweb folder is created by the install (since you've deleted or renamed the original one per the KB instructions).

So, you need to fix your Inetpub permissions.

Honestly, the easiest way to do this is to completely reinstall IIS as well as the Intranet.  Because that way you can backup your entire C:\Inetpub folder and then delete it entirely so that the new install will create it properly.  
http://support.microsoft.com/kb/887305 has the steps.  Don't skip the SharePoint section since you don't have anything there anyhow you might as well do the full uninstall/reinstall.

Jeff
TechSoEasy
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james_daleyAuthor Commented:
Jeff,

Sorry about the late reply.
I went through those steps EXACTLY, and everything, but now when I open a browser and type http://companyweb  , it directs me to the page which has My Companys Internal Website, Network Configuration Wizard etc.
When I click on My internal Website, it refreshes the page. The permission of the folders are below
Do you have any other ideas?




Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>cacls c:\inetpub
c:\Inetpub BUILTIN\Administrators:(OI)(CI)F
           NT AUTHORITY\SYSTEM:(OI)(CI)F
           BUILTIN\Administrators:F
           CREATOR OWNER:(OI)(CI)(IO)F
           BUILTIN\Users:(OI)(CI)R
           BUILTIN\Users:(CI)(special access:)
                             FILE_APPEND_DATA

           BUILTIN\Users:(CI)(special access:)
                             FILE_WRITE_DATA



C:\Documents and Settings\Administrator>





C:\Documents and Settings\Administrator>cacls c:\inetpub\companyweb
c:\inetpub\companyweb BUILTIN\Administrators:(OI)(CI)F
                      NT AUTHORITY\SYSTEM:(OI)(CI)F
                      BUILTIN\Administrators:F
                      CREATOR OWNER:(OI)(CI)(IO)F
                      BUILTIN\Users:(OI)(CI)R
                      BUILTIN\Users:(CI)(special access:)
                                        FILE_APPEND_DATA

                      BUILTIN\Users:(CI)(special access:)
                                        FILE_WRITE_DATA



C:\Documents and Settings\Administrator>





Thanks,

James Daley
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
It's still not writing the folder permissions correctly.  

The default permissions for the Inetpub folder are detailed here:  http://support.microsoft.com/kb/812614

What I'm guessing is that somehow the reinstall isn't blocking the inheritance of permissions from the C: drive.  You may not even have the full folder structure (companyweb, monitoring, backup, etc) after the latest reinstall.

If you don't, then I would reinstall IIS once more following that KB, but would instead place an empty Inetpub folder on C: with the above permissions.  The only thing is that the IIS_WPG and Internet Guest Account may get rebuilt when IIS installs... but I really dont' know about this without testing.

Jeff
TechSoEasy
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james_daleyAuthor Commented:
Jeff,

Are trying to set the permissions, I realised that the user and IIS_WPG and IUSR_MachineName and ASPNET.

Cheers
0
 
james_daleyAuthor Commented:
Jeff,

This should make more sense. After trying to set the permissions for the INETPUB folder, I realised that the users IIS_WPG, IUSR_MachineName and ASPNET dont EXIST in AD.
Do you know why and how to fix it?

Thanks
0
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
They get created when you install IIS, so per my comment above, reinstall IIS again per the KB article, http://support.microsoft.com/kb/887305.  DO NOT skip any of the steps... if you get ANY errors that aren't documented in the KB, you need to stop and figure out what the problem is, fix it, and then start from the beginning again.

Jeff
TechSoEasy
0
 
james_daleyAuthor Commented:
Jeff,

I followed those steps EXACTLY and had one error that was not listed in the kb article.
After I finished installing the intranet, I received the following error:

"Permissions could not be properly configured for the Fax Operators security group. Run Setup again and choose to reinstall the Administration component."

Then I installed the patch, and now when I go to http://companyweb  it says it cannot find the server.


Cheers,

James Daley
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
What patch?

That error has a specific KB article which doesn't say anything about a patch.

http://support.microsoft.com/kb/842207

Jeff
TechSoEasy
0
 
james_daleyAuthor Commented:
WHen the intranet componant does not install successfully see the following article.
http://support.microsoft.com/kb/832880/
Its a software update, not a patch.

Is the fax issue related to my problem?

Cheers,

James Daley
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Well, 832880 was fixed by Service Pack 1, which you should definitely install when you get this figured out.   http://sbsurl.com/sp1 for more details.

The fax issue was only because you got that error.  When you get an error message, Google Search the exact phrase, and you'll find out what to do, in most cases.  So in this case, http://snipurl.com/s09y would have given you that KB article.

I have seen that a bad Fax service install can halt other things from being installed, so I would have to say YES, it probably is related.

Jeff
TechSoEasy
0
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