Problem with Babylon

Posted on 2006-04-29
Last Modified: 2012-08-14
My OS is WinXP ServicePack1, IE version 6 (I rarely used it), I installed Babylon 5.0.4 and had problem with it ....
I installed it successful, and used it 1 day normally. But, when i used it again, it showed modal dialog with title "Microsoft Internet Explorer", content about current time ... and i cannot closed it (when closed dialog, Babylon showed it again ...). Please help me ... Thanks.
Question by:quoclan
    LVL 97

    Expert Comment

    Greetings, quoclan !

    What trouble shooting steps have you taken?

    Uninstall Babylon.  Clean up installation with Windows Installer cleanup utility.

    Then reinstall Babylon.

    Best wishes!
    LVL 2

    Author Comment

    @war1 : Thanks very much.
    No, I want to know what problem is .... Uninstall Babylon and then reinstall it, can solve problem, but, I don't like that way ...
    Please help me know what problem is, and solving it.
    Thanks very much
    LVL 97

    Accepted Solution


    The problem is due to a corrupted file.  When you reinstall Babylon the first time, you did not use Windows Installer cleanup utility to remove the remaining bits left in folders and registry.
    LVL 2

    Author Comment

    I will reinstall it .... thanks much.
    Please wait few days for me to check ...
    LVL 2

    Author Comment

    Ok ... I find what problem is ... One of my glossary is corrupted ... And I just removed it from Babylon ...
    But, thanks your help.

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