BackupExec not backing up QuickBooks data files on SBS 2003???

Posted on 2006-05-01
Last Modified: 2008-01-09
BackupExec is reporting that the QuickBooks data files (that I recently moved from a XP Pro workstation to the new SBS 2003 server for this client) are corrupt and that it cannot backup the files. I'm guessing that there is some encryption on the QuickBooks data files that is causing this problem. Anyone know how to successfully backup QuickBooks data files when they reside on a SBS 2003 server? Thanks.
Question by:WineGeek
    LVL 1

    Accepted Solution

    This seems like a open file issue. There are two option to fix the problem.

    1. Enable shadow copies on the drive that contain quickbook directory. This is Microsoft's way to deal with open file.

    2. You need to have open file option as an add-on for BackupExec.

    3. You may want to perfrom backup quickbook inside quickbook. After you have the quickbook backup, move the entire directory from windows XP to SBS 2003 server. Make sure assign user right to the folder.

    Good luck

    Author Comment

    Nope, we're way past this level of troubleshooting. But thanks anyway. :)

    Author Comment

    Ooops, this was actually the solution. Thanks!

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