Outlook and Exchange Email Issue

Posted on 2006-05-01
Last Modified: 2010-04-08
I have the fun task of figuring out the following:

We have Outlook and Exchange @ our office. domain name

Each user has their own email address:

We have an email group called that is a distrubtion group that goes to all of our sales staff.

My boss would like when the sales staff replies back to an email to:, to reply back with the "FROM" showing, NOT the user's email address. (I know, sounds weird, but that it is my task).

I can manually select the FROM BOX in outlook, and select, but that isn't good enough.  They would like it to automatically do that, because the sales staff might forget to change the from box.  

So, if someone else, reply back using the from  If the email is to, reply using the from:

Any ideas?

Question by:david_glidewell
    1 Comment
    LVL 104

    Accepted Solution

    The only way is to switch the sales address to a mailbox.
    Then the users need to open the email message from the mailbox. Outlook should then leave the From line alone.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Do You Know the 4 Main Threat Actor Types?

    Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

    Set OWA language and time zone in Exchange for individuals, all users or per database.
    Use email signature images to promote corporate certifications and industry awards.
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now