david_glidewell
asked on
Outlook and Exchange Email Issue
I have the fun task of figuring out the following:
We have Outlook and Exchange @ our office. xyz.com domain name
Each user has their own email address: name@xyz.com
We have an email group called sales@xyz.com that is a distrubtion group that goes to all of our sales staff.
My boss would like when the sales staff replies back to an email to: sales@xyz.com, to reply back with the "FROM" showing sales@xyz.com, NOT the user's email address. (I know, sounds weird, but that it is my task).
I can manually select the FROM BOX in outlook, and select sales@xyz.com, but that isn't good enough. They would like it to automatically do that, because the sales staff might forget to change the from box.
So, if someone else bob@xyz.com, reply back using the from bob@xyz.com. If the email is to sales@xyz.com, reply using the from: sales@xyz.com..
Any ideas?
Thanks
We have Outlook and Exchange @ our office. xyz.com domain name
Each user has their own email address: name@xyz.com
We have an email group called sales@xyz.com that is a distrubtion group that goes to all of our sales staff.
My boss would like when the sales staff replies back to an email to: sales@xyz.com, to reply back with the "FROM" showing sales@xyz.com, NOT the user's email address. (I know, sounds weird, but that it is my task).
I can manually select the FROM BOX in outlook, and select sales@xyz.com, but that isn't good enough. They would like it to automatically do that, because the sales staff might forget to change the from box.
So, if someone else bob@xyz.com, reply back using the from bob@xyz.com. If the email is to sales@xyz.com, reply using the from: sales@xyz.com..
Any ideas?
Thanks
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.