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Toshiba M30 does not start correctly, just by pressing F12

Hi,

my notebook:  Toshiba Satellite M30 Pro 1.7 Ghz WinXP Pro doesn´t start normally anymore. When resuming or booting, it hangs at the Toshiba Bios screen, where I see the options F2 for setup or F12 for booting options. F2 doesn´t work and then I press F12 and choose Harddrive, then booting goes on normally ...

I have noticed that the Synaptics Touchpad is not working 100%, sometimes clicking on the pad itself doesn´t work ... I then updated with the newest drivers from Synaptics.com but nothing has changed ...

On the back of the notebook I have seen that one screw (named F10) from just under the touchpad has gone lost, so I took one that holds the headphone plug (also named F10) and put it in place of the lost one from the touchpad ... nothing has changed ...

Just updated my BIOS from 1.6 to 1.7 within Windows, but nothing has changed ...

Any ideas ?

I do run permanetly updated Avast antivirus, Microsoft AntiSpyware, weekly Ad-Aware and Spybot and use Google Gmail Spam filter.

Thank you all in advance,

regards, Lucas
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plexon
Asked:
plexon
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2 Solutions
 
baconyiCommented:
if you cant enter bios, its not a windows issue, something with MB/bios/cmos i would assume at this point...
Billy
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plexonAuthor Commented:
On the "TOSHIBA in touch with tomorrow" screen, I can press F12 and it works, F2 doesn´t ... should I try something like Killcmos ??? and reset the CMOS ? Isn´t the updating I did something like a reset ?

Thanks
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ridCommented:
Updating the BIOS is not the same as resetting the CMOS. The documentation on the program that you ran to  do the update should tell you what it does and what other actions are needed or recommended. A CMOS reset is effected by removing power to the CMOS memory - by removing the CMOS battery, or by creating a shortcircuit at a designated point. Killcmos could perhaps be an alternative, if it can do this (cleaning out the CMOS memory) by some kind of software action.
/RID
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nobusCommented:
try booting with an external keyboard first
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plexonAuthor Commented:
I did it and indeed the F2 worked on a USB keybord, but still, the boot doesn't go any further than the Toshiba screen, pressing F12 and choosing Harddrive is the way to go.

Could it be that the F2 key is damaged and therefor the computer bios shows up ?!

I will try to open the keyboard and see if there is some dust etc.

Any other idea ?

Thanks
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rindiCommented:
Try removing the keyboard and cleaning it using compressed air. Also look for the CMOS battery and replace that.
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nobusCommented:
>>  F2 worked on a USB keybord  << this points to a keyboard problem.
Why it won't boot directly is still unsure; can you change the boot order in the bios? to Cd, or HDD first?
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plexonAuthor Commented:
I can change the order in the bios but it doesn't help ...

Is there a way to know if one of the keys of the keyboard is doing all the problem ? Is there a test or so, that checks all key's ?
Is ther a way to tell BIOS to go on even if a key is damaged ?

What do you think ?

Soemthing new: sometimes (not often) the internal beeper beeps many times in a short sequence like when a key is hold to long ...

Thanks
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rindiCommented:
If you clean the keyboard with compressed air this might get it working again. It looks like there is/are stuck keys.
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nobusCommented:
>>  Is there a way to know if one of the keys of the keyboard is doing all the problem   <<  in notepad, type all the characters, shifted and unshifted, and check them
if you like, here a keyboard test  :  http://www.passmark.com/products/keytest.htm
or look here :   http://www.google.be/search?hl=nl&q=free+keyboard+test&btnG=Zoeken&meta=

btw, did you try to reset the bios, or use default values? can help too
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plexonAuthor Commented:
OK nobus, it's the F2 key which is the problem, the test showed it ... will go and find some compressed air and see if I come any further ...

Is there a way to "isolate" or "neutralize" this key, so that the BIOS doesn't get bothered any more. I never use F2 ... ???

Thanks, getting close to the end.

Lucas
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rindiCommented:
If the compressed air doesn't help (there might be an object blocking the key which would be blown away with the air) you can carefully try to remove the key cap and check if anything can be done. This can be difficult though, as some notebook keyboards have keys that are difficult to remove and things can break. You can of course also look for a 2nd hand keyboard via ebay.
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nobusCommented:
>>  Is there a way to "isolate" or "neutralize" this key, so that the BIOS doesn't get bothered any more.  << there is a way, but it is not applicable to every laptop : you can (if you can dismount the bios chip) send it to a company which will reprogram it.
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plexonAuthor Commented:
blowing didn't help and I removed the F2 cap but nothing can be done ... so it seems to me that I will have to go for a new keyboard, but that's absurd, just because of a F-key !

Thanks
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nobusCommented:
it is not absurd - it's called modern times. Appliances are made from assemblies, which are not repairable.
When something is wrong, you have to replace the assembly. You can look on ebay for a keyboard, or for the same laptop (even a bad one)
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rindiCommented:
You can try to take the keyboard appart, but that will often result in more breaking...
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plexonAuthor Commented:
I split the points between nobus and rindi, both were helpful but all derserve my gratitude.

Thank you so much, will be looking for a new keyboard.

Lucas
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rindiCommented:
your welcome
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nobusCommented:
thenks ! and good luck
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