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3com Network Supervisor application is not discovering 3com Wireless Access Point on the WAN

Hi there

I have an instance of the 3Com network supervisor appliaction (3C15100D Version 4.0.1) at our Head Office. It is connected to the network and WAN which consists of about another 30 subnets. On some of the subnets i have a managed router and then a 3Com WAP (3CRWE454G72) that is passing on IP addresses to laptops containing 3Com PC Cards (3CRWE154G72).  
When i run the discovery in the 3Com network supervisor appliaction, it discovers the devices that are the PC cards in the laptops, but NOT the WAP. The router is acting as the DHCP, and therefore allocating the WAP and the PC Cards with IP addresses.
Please can you help me to find out why the WAP's are not being discovered. We want to be able to manage them and log into them from this central console at Head Office.
Do i need newer network supervisor software? I have checked but can't see any settings on the WAP that need to be enabled.
All input greatly appreciated.

Cheers, Erika
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Barfoots
Asked:
Barfoots
1 Solution
 
Keith AlabasterEnterprise ArchitectCommented:
You can see if you can find newer MIBS for the WAP devices themselves. I haven't used the 3com software since the old days of the Transcend software but I assume it is updated still. As I recall 3C15100D is now end-of-life and the 100E is the current product but you may need to check. So, bottom line, yes, I think you will need to upgrade the software and get the latests mibs that come with it.

Regards

keith

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