Veritas- repeated "Volume specified is not snappable" errors
Posted on 2006-05-01
I have VERITAS Backup Exec for Windows Servers 9.1. Lately I’ve started receiving the error listed at the bottom, on one of my 2003 servers.
This problem only started about 4 weeks ago. The drive that it is having a problem with is the user’s home drive for their documents. I’m having no problems with any of the other drives on the RAID 5 set. I tried reinstalling the remote agent, setup file exclusions for Symantec AV, looking for left over Advanced Open File Option cache files (I found none), and anything else I came across online. None of these have worked. My next step is to change the Advanced Open File option from “Automatically select open file technology” to “Microsoft Volume Shadow Copy Service”. I read somewhere that VSP can have issues if the drive is being shadowed, but this is just a guess.
I wanted to run this past you guys to see if you had any other ideas. This particular backup only runs once a week (on the weekend), so I’ve had to make a change and wait to see what happens (the backup is so large I don’t have enough time to run it on a week night). Does any one have any idea what may have started this and how I can resolve it? Thanks for the help!
Backup - SERVER
OFO: Initialization failure on: "\\SERVER\DRIVE:". Advanced Open File Option used: Veritas Volume Snapshot Provider (VSP).
OFO: Volume specified is not snappable. Possible reasons: Not a fixed drive, or contains an active cache file or does not have a valid source or is write protected.