Richard Christensen
asked on
CD Rom drive not recognized by the computer
There is a CD Rom drive in the computer and it is not recognized. The computer is running Windows XP and I assume that the generic drivers for a CD Rom drive are on the hard drive; also Windows XP is installed on this system and everything else is working OK. What might be the problem and what should I do? Thanks,
capreol
capreol
this problem is often caused by a registry fix as described here: http://support.microsoft.com/default.aspx/kb/314060/EN-US/
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I had that problem some time ago and I got technical support on the phone....what I did, was first unplugg the cable for power of the CD ROM...obviously do it when all things are shut down in the computer....then plug it again and give it a try....if it doesn't work do the same again(unplug it) but this time let it unplug.
If none of this simple steps make your CD ROM RECOGNIZE CD'S then I suggest you check the BIOS, it might be a plug n' play error...try reseting the CMOS if that's the case.
Hope this helps,
Freebuddy