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Insufficient Memory

Posted on 2006-05-01
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Last Modified: 2010-05-18
Using Outlook 2003 on a Dell Optiplex 620 (3 gig processor, 1 gig RAM, 145 gig free disk space) - when the user tries to forward an email from his personal files (pst) - when the email has attachments of any size (even as small as 45 kb) - he instantly gets an error message - "Insufficient Memory to Complete Operation".  Have tried rebooting to cure virtual memory problems, etc. but the only way I can get these messages forwarded is to save the attachments to a temp folder, and to then reattach them to a "new" email - forwarding simply won't work.

Would appreciate any assistance.

Thank You - Curt Czarsty, Phoenix AZ
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Question by:cczarsty
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LVL 97

Expert Comment

by:war1
ID: 16582162
Greetings, cczarsty !

Your Temp folder or Temporary Internet Files folder may be full. Delete the files from these folder and try again.

Best wishes!
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Author Comment

by:cczarsty
ID: 16587031
Thank You for your response, I must say that this sounded promising.  I came in this morning, deleted the temp folders and temporary internet files, rebooted, and immediately got the same response when trying to forward an email with a very small attachement (any email with an attachment gets the same response).  I do appreciate the effort.
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LVL 76

Expert Comment

by:David Lee
ID: 16591461
Greetings, cczarsty.

Does forwarding a message with no attachments work okay?  What happens if the user forwards a message with no attachments and attaches a new item before sending?

Cheers!
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Author Comment

by:cczarsty
ID: 16608604
Well - finally I found an answer to this problem.  I upgraded both Outlook (to SP3) and the Novell GroupWise Connector to SP1 - this instantly solved the problem.  Thanks for trying, however.  I guess we can now close this topic.

Curt
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Expert Comment

by:war1
ID: 16609196
cczarsty, glad you fixed the problem.  Outlook 2003 only goes to SP2.  Outlook 2000 and 2002 goes to SP3.

You may want to post a 0-point note in Community Support board with a link to this page to close this question and get your points back. Community Support board link is at the top right of the page.
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Author Comment

by:cczarsty
ID: 16609400
Thank You - You're right - meant to say SP2, but am just glad this worked - was really a challenge, and my email user was fairly upset at not being able to forward previous emails.

Many Thanks - Curt
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LVL 97

Expert Comment

by:war1
ID: 16609876
Ok to refund.
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LVL 76

Expert Comment

by:David Lee
ID: 16609969
Works for me.
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Accepted Solution

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GranMod earned 0 total points
ID: 16609998
PAQ-ing the question and refunding 125 points

Thanks war1 and  BlueDevilFan !

GranMod
The Experts Exchange
Community Support Moderator of all Ages
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