• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 4085
  • Last Modified:

Exchange 2003 NOT Sending or Recieving mail

I have a clean install of Exchange 2003 on an clean install of Server 2003. I have installed all of the service packs and updates for both. This server is also running Routing and remote access as there router for the internet with two NIC one public one private, as well as SQL 2005. Now here is the kicker. If you send mail out of the exchange server it enters the queues and leaves the queues with no errors, but never makes it to its intended reciepiant. If you send mail to the server from and external account it never makes it and you never recieve and error. The event log has a few errors that I have tried to research but none seemed to be the problem. they are:

in the system log

Event ID 12
Source W32Time
Description: Time Provider NtpClient: This machine is configured to use the domain hierarchy to determine its time source, but it is the PDC emulator for the domain at the root of the forest, so there is no machine above it in the domain hierarchy to use as a time source.  It is recommended that you either configure a reliable time service in the root domain, or manually configure the PDC to synchronize with an external time source.  Otherwise, this machine will  function as the authoritative time source in the domain hierarchy.  If an external  time source is not configured or used for this computer, you may choose to disable  the NtpClient.

Event ID 1194
Source MSEXCHANGELS
Description: Accept clients on external interface MAPIRPC failed with error 0x4b1.

Event ID 8250
Source MSEXCHANGEAL
Description: The Win32 API call 'DsGetDCNameW' returned error code [0x862] The specified component could not be found in the configuration information.  The service could not be initialized.  Make sure that the operating system was installed properly.

Event ID 8026
Source MSEXCHANGEAL
Description: LDAP Bind was unsuccessful on directory svr1.PetroPages.com for distinguished name ''. Directory returned error:[0x51] Server Down.  

I have come into the project after anothe company left them swinging. PLEASE HELP

Kenneth
0
KennethColeman
Asked:
KennethColeman
  • 8
  • 4
  • 2
  • +2
1 Solution
 
ksharma4Commented:
1. Exchange server is on DC or it's a member server?
2. Check the connectivity between exchange n GC
3. Internal mail flow working?
4. Get the NDR's.
5. Check the RUS properties - which DC it is pointing - should be working fine.


Thanks
Kunal
0
 
KennethColemanAuthor Commented:
It is a PDC
Internal works fine
no NDR
0
 
amaheshwariCommented:
If it is exchange 2003 then may you please track the message sent from internal domain to external domain.Then we may move forward.Are you using Smart Host or DNS resolution for external mails?

Thanks

Ashish
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
KennethColemanAuthor Commented:
DNS Resolution, And I am tracking and email now one sec
0
 
KennethColemanAuthor Commented:
Ok the message tracking says "Message transferred to MTA299.mail.scd.yahoo.com through SMTP"
0
 
KennethColemanAuthor Commented:
Do you want me to post the log file?
0
 
rakeshmiglaniCommented:
there seems to be something wrong in the configuration.

please install and run the following MS tool on the exchange server. it would give u a detailed output and steps to resolve them

Microsoft Exchange Server Best Practices Analyzer Tool v2.6
http://www.microsoft.com/downloads/details.aspx?familyid=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en
0
 
ksharma4Commented:
Please check

http://support.microsoft.com/kb/153119/en-us (Telnet to Port 25 to Test SMTP Communication)

Thanks
Kunal
0
 
KennethColemanAuthor Commented:
I am able to telnet into the Exhange box through all the right ports
0
 
KennethColemanAuthor Commented:
Ok here is a new twist. I am now recieving mail from the exchange server to the Yahoo account, but yahoo is marking it as spam and moving it to the junk mail account. Could this domain have been black listed? It was an open relay for a weekend, before I got there and stopped it?
0
 
ksharma4Commented:
Yahoo mail is an idiot, it will throw important mails to it;s Junk Folder, So don;t worry about it :)

Thanks
K
0
 
ksharma4Commented:
Try replying back from your yahoo to the same address and check if it arrives, also check via message tracking if it hits the exchange or not?

Thanks
Kunal
0
 
SembeeCommented:
A couple of things need to be looked at.

1. DNS Configuration for email.
See if the email system has been set correct for DNS, including forward and reverse DNS, and what the server announces itself as.
http://www.amset.info/exchange/dnsconfig.asp

2. DNS Configuration for network.
I don't like dual homed servers, I find that they cause more problems than they are worth. If possible, get a router, put that as the gateway and configure a single IP address and NIC in that machine.
In the meantime, ensure that neither network card is configured with external IP addresses for DNS. Configure forwarders in the DNS server applet and then configure the network configuration to use the DC ONLY for DNS.
If you put a router in place, then disable its DHCP server and configure the clients and server to use that as the default gateway.

If the machine is on a DSL Connection, then configure an SMTP Connector to route email through the ISPs SMTP Server.

Simon.
0
 
KennethColemanAuthor Commented:
OK Yahoo sent me back A NDR with this in it

Connected to X.X.X.X but sender was rejected.
Remote host said: 454 5.7.3 Client does not have permission to submit
mail to this server.

What is set wrong on the exchange server?
0
 
SembeeCommented:
Are you trying to use a smart host?
Last time I saw that message it was caused by something not having anonymous on it.

The X.X.X.X IP address. Is that one of yours or is it Yahoos?

Simon.
0
 
KennethColemanAuthor Commented:
OK ITS FIXED!!!! YEAH!!! The person that set this up had turned off anonymous access under the SMPT Server.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

  • 8
  • 4
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now