What is causing the great multitude of mxinventory.exe processes to be run

Posted on 2006-05-02
Medium Priority
Last Modified: 2008-01-09
To all:

I currently configured a system with Windows Server 2003 SP 1 and installed HP's Insight Manager 7.  Apparently, after installing this application approximately 50-60 processes with the name "mxinventory.exe" are spawned.  Each of the "mxinventory.exe" processes then begin to consume approximately 12mb of memory each resulting a pagefile usage of approximately 3gb.

The machine consists of Pentium Dual Core Processor (~3 GHz) and 1 GB of RAM.  Currently the only software loaded on the systems is McAfee 8.0 patch 11, MSSQLServer, Office 2003, and Hp Systems Insight Manager 7.

Any help would be greatly appreciated.  If more information is needed, please let me know and I will try to provide you with more information.

Thank You.
Question by:SupportDiv10Exchange
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Expert Comment

ID: 16587499
You might consider downloading and utilzing Processes Explorer (http://www.sysinternals.com/Utilities/ProcessExplorer.html).  This program will tell you what program EXACTLY is spawning those threads or processes.  From there you can terminate the process or the entire tree if needed.

Author Comment

ID: 16588536

I guess I worded the question wrong.  I know what is causing these processes to run, HP SYstems Insight Manager, but I was wondering if anyone could answer the question of why.  

Why are there 50-60 processes created, named "mxinventory.exe", when the HP Systems Insight Manager service is running?

Expert Comment

ID: 16588883
It looks as if you aren't the only one with this issue.

What I have found out is tha mxinventory is HP Systems Insight Manager data collection process used for that program.

I found this forum post on HP's site that desscribes the exact issue you are having.  It doesn't help much but it does give some confort that you aren't the only one and PERHAPS HP has a solution somewhere buries in their support.




Author Comment

ID: 16608874

I ended up calling HP regarding the problem.  Apparently when installing HP Systems Insight Manager, a user is not prompted to install the "Network Monitor Tools", "Simple Network Management Protocol", "WMI SNMP Provider", "WMI Windows Installer Provider" components within the "Management and Monitoring Tools" components in "Add/Remove Programs".  After doing this, I configured the SNMP community strings for the "SNMP service" for our network.  After doing this, I rebooted the server and HP Systems Insight Manager.

Thanks for your help, your advice pointed me in the right direction.

Accepted Solution

MagnumVP earned 500 total points
ID: 16608944
Glad to help in any way.

Good to hear that your issue has been resolved.

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