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Viewing attachments on the BB 8700c

We are using the BB 8700c (Cingular) with Outlook/Desktop Redirector. We only have 10 employees and just two BlackBerries so BES is overkill (I think). However it is pretty crucial that we be able to view MS Office/PDF attachments in email messages. I think I just discovered you need BES to do this. Is that correct or is there a 3rd-party viewer I can try?
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Dial_tone
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Dial_tone
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bgloddeCommented:
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northcideCommented:
With the cost of RepliGo it makes more sense to setup BES Express now.  BES Express will be cheaper and will give you more nicities.

http://www.blackberry.com/select/server/express.shtml

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Dial_toneAuthor Commented:
Does BES Express need to be setup on the Exchange server or can it be a different computer?
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northcideCommented:
It can be a different computer...and is ideal for it to be on a different computer.  It can also run using MSDE, so you dont need to pay for SQL :)
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Dial_toneAuthor Commented:
What is MSDE? The initial costs of BES Express look to be about the same. I guess the savings comes from not having to purchase yearly licenses?
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northcideCommented:
MSDE is basically mini SQL, dont have to pay for it. and you have to pay quarterly for RepliGo licensing.  with BB you just pay for the CAL and thats it.
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Dial_toneAuthor Commented:
Hmm. I'll have to think about this one carefully. It appears that SQL Server Express (new version of MSDE) requires .NET 2.0 which will definitely break our CRM software, at least on the computer I install it on.
BTW, Repligo has annual licensing at $99, which is the same cost of a BES Express CAL. The problem with both comes to whether they tie the license to the email address or the specific device because again - these will be shared devices. It would be simpler to buy one for every user but it just doesn't make financial sense when each one will only get used 1-3 days per month.
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northcideCommented:
1) you dont need to run SQL 2005 Express, MSDE 2000 will suffice just fine.
2) BES Express CALS dont cost $99/year - just one time fixed cost
3) BES licensing goes by accounts "allowed" to connect to BES. Not sure what you mean by shared devices exactly.  But if you are going to be re-provisioning each device for every different user its no big deal.  If you have 5 devices, then only 5 CALS will be used at any given time.  When you take one BB and give it to a different user you go into the BB Server Manager, remove the old user, and add the new user.  Still only 5 CALs being used.

I still think BES Express is your most inexpensive, efficient, and productive choice.
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Dial_toneAuthor Commented:
Does the BES Express box need to have a public IP? I have a few to spare if need be.
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Dial_toneAuthor Commented:
I am using the BBSRPtest.exe utility and getting error # 10060, which is a connectivity issue according to the Knowledge Base. I understand I need to poke a hole in the firewall for outgoing TCP 3101. Nothing I can find identifies the source port though. Is it also 3101? What exactly needs to be done with relation to the firewall? Do I need to NAT incoming 3101 directly back to the BES Express box? Thanks.

(Netscreen 5XT, not that it matters)
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northcideCommented:
In vanilla firewall setups you shouldnt need to make any changes.  You do not need to allow nat on the firewall for data to come in.  BES needs to be able to communicate out of port 3101 and recieve responses accordingly, much the same way http or most other protocols work.  I'm not familiar with netscreen
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Dial_toneAuthor Commented:
I got the firewall issue resolved then ran into another. In a hurry to get this done I installed BES Express on a Win 2K Pro box. The docs only mention that BES Express can be installed on Windows 2000/2003 Server. We are a single server environment so the only other computers are Win 2K Pro desktops. I am really trying to avoid weighing down the server with more stuff. It's already got Exchange, our IIS website, CRM software and file server duties. I see I also need to remove Outlook and install Exchange 2K System Manager on the same computer.
Does anyone know if Win 2K Pro is supported?
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Dial_toneAuthor Commented:
Alright. Even though it isn't a supported configuration I have BES Express installed and working on Win 2K Pro. I can view attachments on the BB although it is a little slow at times. Now I need to figure out the spam thing since we were relying on Outlook filters as a second layer of defense against spam.
So BES Express/MSDE on Win 2K Pro was the solution.
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