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How do I always convert all replys to HTML?

Using Outlook 2003. We need all outgoing mail to be HTML. Sometimes people send us an email that is RTF format, when someone here clicks reply then the reply is in RTF format and they have to manually change it to HTML. Is there a way (through maybe changing a registry key or possibly creating a Rule in Outlook?) to change it so that replys are ALWAYS in HTML by default?

I would think that if there is no way to do this through Options or the registry then there must be a way to create a rule to do this but my knowledge of VBA is too limited for that.
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xy8088
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xy8088
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David LeeCommented:
Greetings, xy8088.

There aren't any registry keys for controlling this, and rules only fire when messages are received or sent.  It's possible using VBA, but might require a third-party control.  Let me test that and I'll get back to you shortly.

Cheers!
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David LeeCommented:
xy8088,

It's definitely doable using VBA.  The code for making the conversion if very simple.  Unfortunately, trapping the reply, and I'm assuming forward, events isn't as easy.  Would it be acceptable to make the conversion as the messages are sent?
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xy8088Author Commented:
OK. Here is the full story as to why we are needing to do this. Maybe it will shed some light on things.

All of the people in a dept have a signature in outlook that uses HTML. They recieve an email in RTF, they reply, the reply is in RTF and their sig is messed up. We wanted all replys to automatically be in HTML so that their sig would display properly. I don't know if knowing that helps or hurts anything.

So I don't think that making the conversion as the messages are sent would work.
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David LeeCommented:
xy8088,

That changes the issue entirely.  Outlook should store each signature as three files: signature.htm (for use with HTML messages, signature.rtf (for Rich-Text messages), and signature.txt (for palin-text messages).  The first think to do is check and see if Outlook is behaving properly.  The signatures are stored in the folder C:\Documents and Settings\<username>\Application Data\Microsoft\Signatures
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xy8088Author Commented:
Awesome. I just went in to C:\Documents and Settings\<username>\Application Data\Microsoft\Signatures and manually changed the .RTF signature so that it was formatted correctly and that has pretty much solved all of our problems. Thanks for the help!
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David LeeCommented:
No problem.  Glad I could help.
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