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GroupWise Error: An error occurred Modifying an Attribute value.

Hello:

Hello I am new to Novell and GroupWise.  I have been working on this setup for 3 months and I have been able to add user just fine for 3 months.  We have Novell v. 5.1 and GroupWise v. 6.5.  

When I try to add a user to our Novell Network 5.1 network and an accompanying e-mail to our GroupWise v. 6.5.  We use ConsoleOne v 1.3.6 .  I can add the network user just fine the problem is on the GroupWise end.


After I enter the new password for the new user, I then go the GroupWise 'Tab'.  I select the Post Office 'browse icon.  The select the appropriate option.  When I am back to the 'GroupWise' tab, I then click on the 'Apply' button below and then get an error message "GroupWise Error: An error occurred Modifying an Attribute value.  Record Already Exists (c004).

This is for any new employee I try to add.  Again the network side activates just fine and I can logon to the Network domain with the new user account; but I have problems on the GroupWise side.

Please help.
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Pkafkas
Asked:
Pkafkas
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PkafkasNetwork EngineerAuthor Commented:
My manager did make a change on our Novell/Grouwise Server; but, I will have to follow up with him tomorrow on what he did exactly.

I can tell you that i I go to ConsoleOne and pull up a user that was created succcessfully, (like my account) I can change my GroupWise password.  Additionally, for the user that I cannot adda Groupwise account for, every time I go back to the GroupWise tab, teh Post Office entry is always blank.  I try to use the post office entry that we use; but it will not stick; becasue I have to cancel out of the changes I tried to make in GroupWise.

My manager ges the same error when he tries to add a user.
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PsiCopCommented:
<pet peeve>

"Novell" is a company. It makes a number of products, including "NetWare" and "GroupWise". You have "NetWare v5.1: - there's no such thing as "Novell v5.1".

</pet peeve>

What client are you using? Novell Client 32, or the brain-dead and deliberately-crippled M$ Client for NetWare Networks?
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PkafkasNetwork EngineerAuthor Commented:
Novell Netware 5.1 and I am using Novell Client for Windows V. 4.9.  I hope that helps.
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PsiCopCommented:
When you add a new user, are you using a Template?
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PkafkasNetwork EngineerAuthor Commented:
Yes,

Its called New_User.  
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PkafkasNetwork EngineerAuthor Commented:
Again the problem is when I am trying to add a user to our GroupWise Post Office object.
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PsiCopCommented:
Hmmm..... does the Template add the new account to the GroupWise PO?
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PkafkasNetwork EngineerAuthor Commented:
What I ended up doing is doing maitenenace on teh GroupWIse database and I rebuilt it.  I do nto have my notes here; but I willpost them whe I have a chance.  Now ever thing is fine.
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GranModCommented:
PAQed with points refunded (500)

GranMod
Community Support Moderator
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