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Zenworks 7 Inventory Service will not start on server (startinv.ncf

Posted on 2006-05-02
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Last Modified: 2010-08-05
Cannot start Inventory Service on Netware 6.5 Zenworks 7 Server

Error on console:  
java: Class com.novell.zenworks.desktop.inventory.servercommon.ZENWorksInventory
ServiceManager exited with status -1                                            

Error in Consoleone:
Properties of Inventory Service - Status Report - Server Status

5/2/06 7:45 PM,Service Manager,Error,610: The Database Location policy is not configured.                        

Any thoughts?

             
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Question by:summtech
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by:ShineOn
ID: 16597688
Is this a new installation, or did it suddenly stop working?

As the message says, the database location policy is not configured.  If it used to be, and from what you can tell in the policy properties/object(s) still is, then something else changed that is preventing the java app from seeing the policy.

Otherwise, check to see if the policy was changed or deleted, or if it wasn't set up, set one up.  
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by:summtech
ID: 16599160
was working, just simply stopped
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LVL 35

Expert Comment

by:ShineOn
ID: 16601628
Any changes done before it stopped, or any events occur?  Was the server down for some reason, or do you turn inventory off & on as a matter of procedure?  Was there an abend, or a power outage, or something else that could possibly have resulted in corruption somewhere?

Did you do a JAVA -SHOW to see if there's perhaps duplicate java apps running?  Sometimes when you tell an app to close, it doesn't close all the way causing doubling-up and other issues...
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by:summtech
ID: 16743200
removing edirectory in June and reinstalling.  Found out there are more issues then just Zen not working.  

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ShineOn earned 750 total points
ID: 16744528
"removing edirectory in June and reinstalling."

Hunh?

You mean you're going to blow everything away - all user objects, etc. - and start over from scratch?  That sounds like more fun than a barrel of monkey scat.

How many issues are there, that such a radical move is deemed best?  Was this, like, an upgrade from 5.1 upgraded from 4.11 upgraded from 3.12 situation where you've got years of garbage and perhaps some poor design decisions or something?

Maybe you could try installing a new tree on a clean server, and then migrate just the good stuff from the old tree using the Server Consolidation tool?
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Author Comment

by:summtech
ID: 16744601
It appears the netware network was not designed properly from the start.  It evolved from a Citrix Winframe / Netware network to a Netware network.  The company that originally set up the network no longer support Novell Products.  Any install / upgrade has gone like the Zen project.  It took three days for a BorderManager server to be complete removed from edirectory, even with support directly from Novell.

 I think I will close this question.  The help provide was appreciated!

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