[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

OUTLOOK opens and then immediately shuts

Posted on 2006-05-02
9
Medium Priority
?
3,280 Views
Last Modified: 2012-05-05
MS Outlook 2003 opens (via assorted shortcuts - systray, quicklaunch, start menu etc.) and upon becoming completely open (I see inbox, etc.) it immediately closes.
Upon closing it leaves the MSOUTLOOK icon in the systray. I bring my mouse down to the systray to investigate that icon and upon hovering over it, it disappears.
I have Webroot's SPYSWEEPER, Norton ANTI-VIRUS, Norton SYSTEM WORKS and assorted other programs that I don't think would matter as to this issue.
Help!
0
Comment
Question by:mythology8
8 Comments
 
LVL 6

Expert Comment

by:usankar
ID: 16592927
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

May be a look at the event log, for the actual error message will help
0
 
LVL 97

Expert Comment

by:war1
ID: 16592992
Greetings, mythology8 !

1. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.  

Outcmd.dat file is located in C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

3. Disable Outlook Addins.  Do a search for and delete the extend.dat file.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
0
 
LVL 97

Expert Comment

by:war1
ID: 16622234
mythology8,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

 

Author Comment

by:mythology8
ID: 16626764
Nothing posted has helped - tried it all :-(
0
 

Author Comment

by:mythology8
ID: 16626765
FOUND THE ANSWER:::: Google toolbar was causing error and is 'now' a known issue on Google's website.

I'd like to cancel / close-out question.
0
 

Author Comment

by:mythology8
ID: 16626773
By the way, to further my point I uninstalled Google's toolbar and have opened/closed OUTLOOK numerous times (a good 20x) since doing so and have not had the problem re-occur again.
FYI
0
 
LVL 97

Expert Comment

by:war1
ID: 16626806
mythology8,

Glad disable Google Toolbar fixed your problem. I know Google Toolbar sometimes cause shutdown problem with Internet Explorer, but I have not heard it does the same with Outlook.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 16831090
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question