AnonymOzz
asked on
"Unable to allocate from the system nonpaged pool ..." on a SBS2003 server. Server becomes unavailable for users every night (Event ID 2019 and 8026 ?)
I am running a SBS2003-SP1 server.
About every night the server seems to hang at random time during the night. The server itself does not hang, but users are not able to login anymore and running sessions are disconnected.
The following error shows up in the System eventlog.
---- Begin event ID 2019 ---
Type Event: Error
Source: Srv
Category: None
Event-id 2019
Description: The server was unable to allocate from the system nonpaged pool because the pool was empty.
---- End event ID 2019 ---
Also I found more than 80.000 Event ID 8026 entries in the eventlog, like below:
---- Begin event ID 8026 ---
Type Event: Error
Source: MSExchangeAL
Category: LDAP Operations
Event-id 8026
Description: LDAP Bind was unsuccessful on directory <Server FQDN> for distinguished name ''. Directory returned error:[0x51] Server down.
---- End event ID 8026 ---
Microsoft says something about Receipient Updates Service (http://support.microsoft.com/default.aspx?scid=kb;en-us;272552). We have tried that, but that did not lead to a solution.
Is there any relation between these Events? I am really stuck with this issue ... can anyone assist me??
Regards,
Ozz
About every night the server seems to hang at random time during the night. The server itself does not hang, but users are not able to login anymore and running sessions are disconnected.
The following error shows up in the System eventlog.
---- Begin event ID 2019 ---
Type Event: Error
Source: Srv
Category: None
Event-id 2019
Description: The server was unable to allocate from the system nonpaged pool because the pool was empty.
---- End event ID 2019 ---
Also I found more than 80.000 Event ID 8026 entries in the eventlog, like below:
---- Begin event ID 8026 ---
Type Event: Error
Source: MSExchangeAL
Category: LDAP Operations
Event-id 8026
Description: LDAP Bind was unsuccessful on directory <Server FQDN> for distinguished name ''. Directory returned error:[0x51] Server down.
---- End event ID 8026 ---
Microsoft says something about Receipient Updates Service (http://support.microsoft.com/default.aspx?scid=kb;en-us;272552). We have tried that, but that did not lead to a solution.
Is there any relation between these Events? I am really stuck with this issue ... can anyone assist me??
Regards,
Ozz
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ASKER
Well ... I have contacted Microsoft Technical Support about this and they have analysed some PoolSnapSVC logs.
Turned out that some Microsoft drivers were bugging and hung the server.
Below the fix the suggested with the fixed files:
http://www.microsoft.com/downloads/details.aspx?familyid=C65F4A89-F4DA-463E-A496-4B5ABD660BF9&displaylang=en
Windows Server 2003 with SP1, 32-bit versions
File name File version File size Date Time Platform SP requirement Service branch
Afd.sys 5.2.3790.2670 152,064 29-Mar-2006 05:04 x86 SP1 SP1QFE
Http.sys 5.2.3790.2670 290,304 29-Mar-2006 05:04 x86 SP1 SP1QFE
Ifmon.dll 5.2.3790.2670 137,728 29-Mar-2006 07:36 x86 SP1 SP1QFE
Ndis.sys 5.2.3790.2670 212,480 29-Mar-2006 05:04 x86 SP1 SP1QFE
Netbt.sys 5.2.3790.2670 179,712 29-Mar-2006 05:04 x86 SP1 SP1QFE
Netsh.exe 5.2.3790.2670 86,528 29-Mar-2006 04:43 x86 SP1 SP1QFE
Netstat.exe 5.2.3790.2670 36,352 29-Mar-2006 04:44 x86 SP1 SP1QFE
Tcpip.sys 5.2.3790.2670 386,048 29-Mar-2006 05:04 x86 SP1 SP1QFE
W03a2409.dll 5.2.3790.2670 24,064 29-Mar-2006 04:34 x86 SP1 SP1QFE
Wshtcpip.dll 5.2.3790.2670 18,944 29-Mar-2006 07:36 x86 SP1 SP1QFE
Turned out that some Microsoft drivers were bugging and hung the server.
Below the fix the suggested with the fixed files:
http://www.microsoft.com/downloads/details.aspx?familyid=C65F4A89-F4DA-463E-A496-4B5ABD660BF9&displaylang=en
Windows Server 2003 with SP1, 32-bit versions
File name File version File size Date Time Platform SP requirement Service branch
Afd.sys 5.2.3790.2670 152,064 29-Mar-2006 05:04 x86 SP1 SP1QFE
Http.sys 5.2.3790.2670 290,304 29-Mar-2006 05:04 x86 SP1 SP1QFE
Ifmon.dll 5.2.3790.2670 137,728 29-Mar-2006 07:36 x86 SP1 SP1QFE
Ndis.sys 5.2.3790.2670 212,480 29-Mar-2006 05:04 x86 SP1 SP1QFE
Netbt.sys 5.2.3790.2670 179,712 29-Mar-2006 05:04 x86 SP1 SP1QFE
Netsh.exe 5.2.3790.2670 86,528 29-Mar-2006 04:43 x86 SP1 SP1QFE
Netstat.exe 5.2.3790.2670 36,352 29-Mar-2006 04:44 x86 SP1 SP1QFE
Tcpip.sys 5.2.3790.2670 386,048 29-Mar-2006 05:04 x86 SP1 SP1QFE
W03a2409.dll 5.2.3790.2670 24,064 29-Mar-2006 04:34 x86 SP1 SP1QFE
Wshtcpip.dll 5.2.3790.2670 18,944 29-Mar-2006 07:36 x86 SP1 SP1QFE
ASKER
Further we have installed:
- Veritas BackupExec v10.0
- eTrust SCM r1.1
- eTrust Antivirus v7.1
All up2date with latest patches and updates
It is a SBS 2003 Standard Edition (Dutch) with SP1 completely installed (incl. SP2 for Exchange etc.) All patches and security fixes are installed.
Gr.
Ozz