Exchange 2003 and outlook 2003 Resource Scheduling
Posted on 2006-05-03
I have set up conference rooms as virtual users on Exchange, to use for resource scheduling. In the "virtual user's" Outlook calendar configuration (Tools > Options > Calendar > Resource Scheduling), I set up "automatic reply" with anonymous and default permissions as "author". Users can submit a meeting request through their own Outlook calendar, indicating the conference room as a resource. If the time slot is available, it books the entry automatically. If the time slot is being used, the user is prompted to select a different time.
The issue is that users can open the conference room's calendar and manually create an entry, thereby "double-booking" a given time slot. No offense to anyone, but you know how users are. There is bound to be an argument about who booked the room first. The whole poit of this procedure is to get away from using a notebook for the conference rooms, and add efficiency to scheduling meetings.
Is there a way to enable the "automatic reply", and permit users to see the calendar details but not make direct entries, or at least prevent making 2 entries in the same time slot?