?
Solved

total drive capacity in your system has decreased

Posted on 2006-05-03
13
Medium Priority
?
4,098 Views
Last Modified: 2009-10-12
i get this on several dell desktops just purchased. any suggestions?
0
Comment
Question by:motulab
  • 7
  • 5
12 Comments
 

Author Comment

by:motulab
ID: 16597393
"total drive capacity in your system has decreased" warning. please help.

0
 
LVL 69

Expert Comment

by:Callandor
ID: 16597439
Either you got a batch of hard disks which developed bad sectors all of a sudden, or you have something in those locations damaging the hard drives (bad power, perhaps, or excess vibration?).  Do you know how much disk space you have lost?
0
 

Author Comment

by:motulab
ID: 16597507
i havent lost any space and this error message appears on both dell workstations.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 69

Expert Comment

by:Callandor
ID: 16597609
If you actually haven't lost any space, it sounds like an erroneous warning.  Do these messages appear every time the machines boot up?
0
 

Author Comment

by:motulab
ID: 16597666
yes, this comment happens everytime during bootup. also, i have experienced this dialog box on several dell workstations with the same config (2 drive mirror RAID). I am on the phone with dell support and they have never seen the error. I have seen this exact error on Dell Percision workstations, Dell XPS workstations, and a few others running mirrored drives.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 16597832
It seems quite a few other Dell customers are seeing this: http://forums.us.dell.com/supportforums/board/message?board.id=pw_harddrive&message.id=1317

Some suggestions are to remove the Open Manage software (if it is installed); another is that it might be caused by connecting an external USB drive while the system is off.  Dell should definitely address this if it is happening so much.
0
 

Author Comment

by:motulab
ID: 16597860
Turns out, this error message is generated by Dells OMCI (Dell OpenManage™ Client Instrumentation) which, apparently, is a useful tool for IT people to see failling drive arrays on client machines throughout the network. Dell's suggestion was to either uninstall it or update it. Bah. Lousy Dell add-on software.   :)
0
 

Author Comment

by:motulab
ID: 16597874
Problem solved. (by me!) do I get the points?
0
 
LVL 69

Expert Comment

by:Callandor
ID: 16602480
Hmm...I thought I suggested that you "remove the Open Manage software (if it is installed)", so didn't I have the solution?  If so, why a C grade?
0
 

Author Comment

by:motulab
ID: 16608740
you did. i already had a solution though.

for an A grade, I would expect more in the answer. wouldnt you?

besides, you got the points!!!!!!

thanks again,

mo2 (Damien)
0
 
LVL 69

Accepted Solution

by:
Callandor earned 400 total points
ID: 16610943
>i already had a solution though.

Ah, but it wasn't there when I posted.  I wasn't looking for an A grade, but a C grade is next to being unacceptable, and since the solution was there, I felt it was better than that.  I just don't like C grades, because they make me feel like I didn't really help.

If you agree with me and are willing to at least change it to a B, I can facilitate that.
0
 

Author Comment

by:motulab
ID: 16611829
if its that important to you, let me know what i have to do to change it and i'll give you an A+++!!

-motulab

0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question