how do i get IE 6 to remember any username and password i put into a website so i don't have to keep typing in my info

Posted on 2006-05-03
Medium Priority
Last Modified: 2008-01-09
Hi there,
             I use IE 6 to access an online email account of mine and for some reason when i type in my info to log into this email site it asks me if i want to remember for next time but the next time i go in it forgets the info.  Im saving cookies and have turned on everything i can think of to make this work.. any ideas
Question by:snipa911
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LVL 97

Accepted Solution

war1 earned 672 total points
ID: 16598915
Greetings, snipa911 !

You need to enable autocomplete.  With IE open, go to Tools > Internet Options > Content > Autocomplete. Check "User names and passwords on forms".

Best wishes!

Expert Comment

ID: 16599835
Try this if you are using Windows XP:

Click Start, Control Panel, User Accounts, Advance, Manage Passwords, Add

Logon Information Properties:

Server: whatever-your-e-mail-server-is-called.com

Username: type-in-your-username

Password: do not type your password for security reasons --> leave it blank

Good Luck!

Expert Comment

ID: 16610711
Just curious, is your e-mail account on Yahoo? I'm getting the same thing but only on my Yahoo e-mail address
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LVL 97

Expert Comment

ID: 16610817
1sawh and isenberg,

If you experience this problem in Yahoo, then Yahoo is the one blocking the remembering of username and password.  Yahoo and some other webmail services block the remembering of such info for security reason.
LVL 97

Expert Comment

ID: 16625653

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
LVL 30

Expert Comment

ID: 16721902
A neat little program called Quick Macros 2, can remember all the passwords for you -- and store them encrypted.

It's let me create a custom toolbar from which I can have it access & auto-insert username/pass for any Internet account with a single click.

(That's just one of its many uses though...)
LVL 30

Assisted Solution

callrs earned 664 total points
ID: 16883212
The only bare-bones IE6 solution currently (for hotmail at least) seems to be: After you click the "Save my e-mail address and password" box & log in, DON'T hit the Logout button before you close your browser. Then when you restart IE & goto e.g. "hotmail.com", it takes you to your e-mail without you having to log in.

But if you hit "Logout" button in your e-mail account -- then the password is flushed & you will have to re-enter it.

What about multiple e-mail accounts? The "Save my e-mail address and password" feature should actually, but doesn't, display a drop-down or list-box etc. from which you can select your username; then password should be auto-entered for you. There is an alternate solution that does just this (see #3 below).

(Tested 2006-06-11 on XP SP2)
The problem:

Yahoo doesn't ask to remember passwords, but hotmail does. Assuming user uses hotmail, the question has been asked before, without a resolution. See:

Now, the bad news is that, in MS's Passport service at least, it's a bug:
http://arstechnica.com/journals/microsoft.ars/2006/2/28/3017    M-Dollar: Traveling without a Microsoft Passport -->
February 28, 2006 @ 7:50PM - posted by Matt Mondok
...Passport is now that dreaded service that seems to require endless logins. "Save my e-mail address and password" is like a sick joke. Sometimes the save works, sometimes it doesn't. Switching between Passports (I have four) is a headache. Last year at a Microsoft TS2 seminar I asked the speaker if Microsoft was working on cleaning up its Passport authentication. He replied, "yes, we've had a lot of requests for that but it's a big job and will take time."...

The three suggestions given:

1) 1sawh: XP's Password Storage. I tried for web-based email, but failed. The "Manage my network passwords" is not for such Internet Explorer tasks, but appears to be for other network issues/apps & for email clients like Outlook. Details at http://support.microsoft.com/?kbid=306541 & http://www.pcworld.com/reviews/article/0,aid,124945,pg,3,00.asp

2) war1: autocomplete. Won't work for sites that block autocomplete from storing username and password. E.g. Autocomplete fails for popular email sites like hotmail & yahoo -- neither the username nor the password is stored by autocomplete, although the website may have its own such storage feature.
Even for sites that do allow it, autocomplete is just that - to complete, not start a field. User still must remember the 1st character(s), type them in, hit the Down-Arrow key, and hit enter.

3) callrs: Quick Macros. QM, a low-fee multi-tool system, can store usernames and passwords & auto-enter them into a form. E.g. User hits a customized-toolbar button: A user-defined macro then activates and automatically: Opens the web page, fills the username & password fields, and auto-clicks the "Sign-in" button. (Names/Passwords can be pre-stored as encrypted for security). This workaround ends up being superior to even the desired direct fix to the bug, since with only a click or two, the user can login to any number of sites.

A short QM script will do the job, which I can supply here if requested; though with the manual the user can easily create it (an example is at http://www.quickmacros.com/forum/viewtopic.php?t=1012 "Can this be used with internet forms?"). But I've partially completed a more versatile tool (will make available at the QM forum) to make logging into any number of web sites a snap.


a) 1 & 2 won't work as desired.
b) Not logging out works (tested for Passport logins on XP)
b) 3 does work if the user pursues it. Solves user's request of "i want to remember for next time..."
LVL 97

Expert Comment

ID: 16883243

Autocomplete will work.  You automatically assume website is blocking username and password. Most websites do not.  Asker is asking about all websites.

Asker is asking how to make things work within IE, not asking for 3rd party programs to remember username and password.
LVL 30

Expert Comment

ID: 16884244

New twist to the story: www.accountlogon.com/   AccountLogon: Free, Single Sign-On, Password Manager
This will immediately fulfill the user's question "how do i get IE 6 to remember any username and password i put into a website so i don't have to keep typing in my info"

I tested it, and it works as desired, integrated unobtrusively right into the IE6 toolbar -- all login accounts are stored encrypted & are just a click away. Autocomplete WONT work for sites that block autocomplete, like the popular Hotmail & Yahoo email, but the above will work, even for the buggy MSN login. : )

A google for: password manager auto-login freeware, brings up some more, such as:
http://www.inertiasoftware.com/software/prodlisting.php?id=115 http://www.accessmanager.co.uk/        

The "don't log out" suggestion works for a single email account, if site's store-the-password facility is used.
But, MS Windows being as it is, a better third-party solution is very often the best way, and readers love revelation of such off-the-wall gems.

(Extra info) User's expressed need: an analysis

Thanks for your response war1. Please consider this analysis:

User says "it asks me if i want to remember for next time".
What is doing that asking? Either autocomplete -- if it's already on for "User names and passwords" (UNAP) fields -- or a check-box on the website itself.
If UNAP is on, then the problem is with the autocomplete not saving the info (unlikely).
If UNAP is off, then which website is doing the asking?

That's where I had to "assume" the most likely event based on:
User asks specifically about email, saying 'email' twice. Here are the major players: "Yahoo Mail picked up 42.4 percent of email visits, while MSN Hotmail drew 22.9 percent. Gmail's 2.54 percent was good enough for fourth place behind MySpace Mail's 19.5 percent." (http://www.webpronews.com/topnews/topnews/wpn-60-20060520YahooTopsGoogleInMailNewsFinance.html)

Yahoo:     -  -  Doesn't ask to store password, disallows autocomplete
Hotmail:  +  -  Asks to store passwords,          disallows autocomplete.
GMail:      -  + Doesn't ask to store password, allows autocomplete.
MySpace: -  + Doesn't ask to store password; allows autocomplete.

--> If user is using GMail/MySpace (22% chance) or any login that allows autocomplete, then yes, autocomplete would work as you suggest. (But lacks security -- all passwords can be had using a nifty utility. Security should be mentioned even if user hasn't asked about it.)

--> If using Yahoo/Hotmail (65% chance) or similar, then autocomplete simply doesn't work. Also, If user's being asked to save BOTH username/password (user states: "remember any username and password...i type in my info to log into this email site it asks me if i want to remember..next time..it forgets the info"), then only Hotmail from above list fits nicely. Thus the elaboration on Hotmail.

This is my last post in this topic, unless it's to correct facts or error in my analysis. Writing, in defense, with (hopefully) lucid wording has taken much time...

LVL 97

Expert Comment

ID: 16886831

Without feedback from the Asker, there are too many possibilities why autocomplete does not work in IE. It could a setting or something interfering with IE.  I recommend Delete - No Refund.
LVL 30

Expert Comment

ID: 16887468
Correction in my stated facts: If I gave the impression that autocomplete didn't work for user, I meant it doesn't work for anyone using Hotmail or Yahoo. You can easily test this out, as I did. Autocomplete works for many sites yes, but not for what 65% of people use for email which was the main focus of Asker.

Assisted Solution

isenberg earned 664 total points
ID: 16887683
I use a program called Password Safe to automatically enter my username and password into Yahoo e-mail. The latest version (3.01) will also open my browser to the selected URL. It's easy to use. The autoentry works for most sites, including Yahoo. Try a Google search if you want the program or click


It's free!
LVL 30

Expert Comment

ID: 16994307

Here's a great reference for password issues in IE. Third-party tools -- like the three briefed above -- do the job better, but the tips below deals with the inherent problem:

http://www.experts-exchange.com/Q_21883505.html     Windows XP: Internet Explorer can't authenticate.
moh10ly: "Try registering the following DLLs, followed by the last one which couldn't be re-reigstered...."
http://support.microsoft.com/?kbid=306895 AutoComplete Does Not Save ...
-> 1. Autocomplete  2. Protected Storage Service   3. Register RSABase.dll   4. Create new user
http://support.microsoft.com/?kbid=264672     Your Outlook Express Password Is Not Retained
http://support.microsoft.com/?kbid=885180     The AutoComplete feature does not work ... XP Home Edition
- Says to delete a key under HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider

Edit From: http://windowsxp.mvps.org/ProtectedStorage.htm  Protected Storage - Save Password issues

In IE: Tools -> Internet Options -> Content -> Autocomplete. Select the User names and passwords on forms check box, select the Prompt me to save passwords check box, and then click OK. Click OK again to close the Internet Options dialog box.

Click Start, Run. Type: Services.msc. Click OK. The Services snap-in appears. In the Name list, locate Protected Storage. Note the Status column. If Protected Storage is running, Started will appear under Status. If Protected Storage is not started, start it. To do this, right-click Protected Storage, and then click Start.

If the service is already started and running, Stop and Restart the service.

Keep in mind that the Auto-Complete feature can be disabled by the webmaster
INFO: Disabling AutoComplete with Internet Information Services and ASP

View Source for a webpage should reveal the AutoComplete property. If set to OFF, that site has intentionally turned Off the AutoComplete feature for security.

Quote from: http://weblogs.asp.net/owscott/archive/2004/07/15/184205.aspx Scott Forsyth's WebLog
Internet Explorer on Windows XP doesn't save password
Later Addition: I received an email from Bas Barten with a fix for this: http://windowsxp.mvps.org/ProtectedStorage.htm and http://support.microsoft.com/?kbid=885180.  This is the fix that I had been looking for.  Basically it's hidden in the Autocomplete and needs to be turned on. Bas Barten's fix is better in some situations that what I mentioned below because it allows the form to remember the password but still gives you the username/password prompt so that if the password changes in the future, or if you want to log in as a different user, then you have that choice.  Using the fix I mention doesn't give you that prompt but logs you right in automaticaly.  The issue with this is that if it's a site that you use for testing, or if you need to log on with different users, it can be a pain because you must first update the IE settings, then log on with the different user, then change the settings again.  It all depends on your situation which method is better.

Original Post: For quite some time I've been putting up with an annoying feature of IE on both my Windows Server 2003 and Windows XP desktops.  I found that most, but not all, of the password protected sites that I access that use Windows Authentication don't remember my password even when I ask it to.  Even though I use these types of sites daily, I just haven't gotten around to solving this issue.

I even did a quick google search on this a couple times but I didn't stumble across the answer so I just buried my head in the sand and simply got faster at typing the passwords that I needed to type over and over again.

Today I was looking through a list of FAQs on a random SharePoint site and stumbled across the answer.  In fact it works better than I expected.  The solution is simple.  The site needs to be added in as a web site to the list of trusted sites in Internet Explorer.  That's it.  Once added it doesn't even prompt me for the username/password, it just let's be right in.  

Here's now to do it:

1) In Internet Explorer click Tools on the toolbar and then click Internet Options.  
2) In the Internet Options dialog box, click the Security tab, and then select Local Intranet.
3) Click Sites
4) Click Advanced
5) Type the URL of the site that you want to trust.  You can type the domain name without the www for have a more general entry.  For example, entering 'domain.com' allows me to access http or https areas of fictitious site www.domain.com with or without the www in it.  Subdomains of domain.com will also work.
6) Click Add, and then click OK.

Caution: Of course you'll need to be careful as there are sites that you don't want anyone to gain access to if they were able to gain access to your computer.

Why IE doesn't remember that password even when I check the 'Remember Password' box, I still don't know, but for now I found a solution that works.


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