Strange characters when printing from Adobe Reader

Posted on 2006-05-03
Last Modified: 2006-11-18
I have a user that gets strange characters sometimes when she prints from Adobe Reader.  If she re-prints the same thing, it will usually work fine the second time.  I tried upgrading her to Adobe Reader 7.0 (from 6.0) and I tried changing her printer driver (newest vs older, PS vs PCL).  Her printer is an HP LaserJet 1320 (connected via USB).  Neither of these made the problem go away.  The problem does seem to have gotten better with these changes however.  It happens less frequently and sometimes only happens to part of the page instead of the whole page.

She is printing documents created by our vendors most likely via Acrobat Distiller or PDF995.

Any ideas?

Question by:dougshepard
    LVL 1

    Accepted Solution

    Try to print it with FOXIT PDF reader.
    Similar thing happened to me. Laser printers printed wrong, ink jets printed fine.

    If I'm correct It had something to do with making documents from text using different character codes specially from far east. That's why some documents are printed correctly some not.

    Author Comment

    I downloaded Foxit but haven't tried it long term on the computer having the problem.  I assume it would work.  That looks like a great (and lean) alternative to Adobe Reader... thanks!


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