My client used to use eudora. In Eudora when you attach a file to an email, the sent mail folder retains a pointer to the original location of the file (as oppossed to inserting the file in the email like outlook does). So if the file was c:\docs\client1\topicb\file.doc, and he went into the sent folder of eudora and clicked on the attachment, he would open up the file from its original location c:\docs\client1\topicb\file.doc and not an inserted copy of the file in the email.
Because he has many documents and clients, for him to have to look at the file name, then do a search, then open the file is not acceptable to him. He wants to be able to open the file and get it from the location that he saved it from. One reason is he may have made changes to the original document, and the email has the old version. Also he finds it easier to track his files by client email & date.
Is there a way in outlook 2003 for him to go to his sent folder, open an email and click on the attachment and open the file from its saved location and not from the email. He wants to go back to eudora, but I have set up an SBS 2003 server with exchange, and I would like to have everyone in the office using the same software.