trying to "reconnect" deleted user account to mailbox-user account won't show in A.D.

Posted on 2006-05-03
Medium Priority
Last Modified: 2008-02-01

I'm trying to 'reconnect' a users exchange 2003 mailbox to their account after I accidently deleted it. I have run the cleanup agent to get the 'red X' next to the mailbox. Now when I go 'reconnect' the mailbox to a user, I am not able to see the newly created account in active directory. I have run gpupdate on both domain controllers to update them, restarted my exchange server and waited over an hour, and still am not able to find the user that I want to connect the mailbox to. Is there anyway around this?
Question by:RobBowring

Accepted Solution

kupzpenny earned 2000 total points
ID: 16600428
You can only connect an orphan mailbox to an account that doesn't have a mailbox.
I suggest recreate the account again and make sure you don't add a mailbox to it.


Author Comment

ID: 16600726
The problem was that the user had a new mailbox created when I re-created the account. I simply deleted the mailbox using "exchange tasks" and then had no problem reconnecting the original mailbox.


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