Illustrator produces error when saving: Acrobat PDF file format is having difficulties.

Posted on 2006-05-04
Last Modified: 2012-05-05

When I try to save an Illustrator document I get the following error:

Acrobat PDF file format is having difficulties.
Bad parameter.

This leaves me unable to save my work unless I choose an older file format version (which is not convenient!).

I've tried uninstalling and reinstalling Illustrator but that didn't help.

My system details:
Windows XP Home Ed SP2
Illustrator 9.0
Acrobat 7.0 proffessional
Adobe Reader 7

Can anyone help?

Question by:Philipk

    Expert Comment

    Hi Phil,

    You wrote "When I try to save an Illustrator document I get the following error", you didn't mention that in which format the illustrator you want to save. But I understand from your question, you want save Illustrator file into PDF format. I think Illustrator application is not full installed properly in your computer, if you want to save Illustrator file into PDF format, there so many tools to save into PDF format. You can install "Adobe PDF Writer" or "PDF995" into your computer. After installing the utility into your computer, open illustrator file into Illustrator and give print command and select "Adobe PDF Writer" or "PDF995" and click OK, the file will save into PDF format. "PDF995" is free on the net, you can download easily.

    If you have any problem, contact me.


    Author Comment

    Hi Naren,

    I'm sorry I wasn't quite clear. I am trying to save the document in the native Illustrator 9 format i.e. *.AI .

    I am not trying to create a pdf.

    LVL 44

    Accepted Solution

    Naren, there is no need to use any other tool to create PDF from Illustrator (besides writing out it's own PDF based format): It uses the same PDF library as Acrobat and will always create better PDF than any 3rd party solution.

    Phil, take a look at this page: - it contains information about how these problems can be debugged.

    Author Comment

    khkremer -

    I have worked through the options on the page you suggested but have had no luck. I am still getting the same error, and occasionally I get the following message:

    Can't save the illustration.

    I am having this problem with lots of illustrator files, that is - I can open them, but I can't re-save them. It also occurs occasionally with new artwork that I create. I think perhaps that the problem is not with corrupted artwork, but more likely with Illustrator itself or a confilict with another program.

    I am going to try installing Illustrator on a different computer and see if I get the same problem. I'll post back in a couple of days to let you know the result.


    LVL 44

    Expert Comment

    by:Karl Heinz Kremer
    If it turns out that it's a problem with Illustrator, you may have to take this up with Adobe support.

    Author Comment


    I finally managed to try loading my files on a friends installation of Illustrator and found that there were no errors. I can only assume there is something wrong with my installation of Illustrator. I am probably going to upgrade to a later version soon anyway, and before I do will reinstall windows (it's been a while since I did, and it always seems to speed the computer up!).

    Thanks for your help


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