exiscapital
asked on
Error message when dragging and dropping attachments in Outlook 2000
When I have an email message opened in Outlook 2000, if i try to drag and drop an attachment to my desktop or anywhere else on machine, I get a generic error message - "Error Copying File or Folder - An error occured while copying the file." An am running this on windows 2000 SP4 with all the latest updates. I also noticed that this occurs when I use the file transfer feature of GoToMyPC to transfers files into my computer. Transferring them out works fine. When D&D files from one folder to another on the computer, it works fine. Also, i do not see anything out of the ordinary in event viewer.
ASKER
temp foler is empty. I do no have a problem opening attachments from with in the email, it is only when I drag and drop. I have plenty of free room on drive (19GB). Also ran a disk cleanup.
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exiscapital,
This error could be caused by a recent update to Internet Explorer, MS06-015.
1. Here is a fix for the problem
http://support.microsoft.com/?kbid=918165
or
If you have Windows XP, copy the following to the clipboard (it's all one line even if wrapped in your browser - paste into notepad and remove line breaks if necessary, and copy again)
click START > RUN and copy the line below into the Run box. Hit <Enter>
=copy below here=
REG ADD "HKLM\SOFTWARE\Microsoft\W
=copy above here=
2. There is an updated version released April 25 to fix the error. Uninstall MS06-15 from Add/Remove Programs in Control Panel, and go to Windows Update to download MS06-15 anew.
This error could be caused by a recent update to Internet Explorer, MS06-015.
1. Here is a fix for the problem
http://support.microsoft.com/?kbid=918165
or
If you have Windows XP, copy the following to the clipboard (it's all one line even if wrapped in your browser - paste into notepad and remove line breaks if necessary, and copy again)
click START > RUN and copy the line below into the Run box. Hit <Enter>
=copy below here=
REG ADD "HKLM\SOFTWARE\Microsoft\W
=copy above here=
2. There is an updated version released April 25 to fix the error. Uninstall MS06-15 from Add/Remove Programs in Control Panel, and go to Windows Update to download MS06-15 anew.
ASKER
I have tried what the microsoft article said and I have also removed the hotfix and reinstalled. The registry keys are there, however, I still get the same error message.
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ASKER
yes that works
In Outlook, you cannot drag and drop attachment. You need some code to do. Here is a starter to create the code.
http://www.codeguru.com/Cpp/I-N/internet/email/article.php/c3381/
http://www.codeguru.com/Cpp/I-N/internet/email/article.php/c3381/
ASKER
Since when could you not d&d attachments in outlook like you do in windows.explorer. I used to be able to do it all of the time.
I am not sure how you drag and drop before. Since attachment is not a file until you save it separately, there is nothing to drag and drop.
ASKER
I have always been able to drag and drop and not only on this machine but all the machines I have access to. I guess there is going no farther witht his.. I will just reformat machine. Thanks for all the help.
Your Temp folder may be fulled. Delete the files in the Temp folder and try again.
You may have to save the attachment to a location and then open it.
Best wishes!