Networked laser printer

Posted on 2006-05-04
Last Modified: 2012-05-05
I have a Xerox Phaser 6100.
It works great over parallel or usb connection, but I can't get it to work
over ethernet.
When I plug it into my router, lights flash slowly on the printer but
nothing on the router, as it would for every other device.

I've followed all the instructions and settings but nothing seems to even be aware of it existing when
using the ethernet port.

The printer can be set to use DHCP or manual IP.  I have tried both.
There is a software utility which is supposed to set it all up if you type in the MAC address, but that can't find it either.

The connection page printout settings seem fine.

It's as though the network card in the printer is not doing anything. Or should I be trying something else?

I guess it probably means the ethernet port/card in the printer is broken, but how can I tell, is there a way to test its ethernet connection?

I bought it second hand but its only 18 months old and been well looked after.

Thanks for your help
Question by:steve0743
    LVL 5

    Expert Comment

    Check that the port on the router has not been configured to be a fixed 10mbit or 100mbit setting.
    likewise on the printer, if they are fixed, they should match each other.
    LVL 5

    Accepted Solution

    connect directly with a notebook or desktop to the network card of the printer.  You may have to use a cross-over cable.  This will take any settings or problems with routers or switches out of the loop.  

    Manually set the IP address on the printer.  Print a config page on the printer to make sure the IP address and subnet is set correctly and tcp/ip is enabled.  If you cannot ping the ip of the printer from the from the notebook then the card would probably be bad.  

    The config on the printer is usually going to be the problem.  Card not enabled, Ip wrong, subnet wrong,

    When you had the printer set for DHCP did you print a config to see if it was picking up an IP address.  If it was then the card is communicating.  



    Author Comment

    Thanks for the advice on the cross-over cable, I'll give it a try.
    What should I set the IP/Subnet on the printer to be?

    Also, the green led by the ethernet port on the printer blinks at a steady rate of twice per second.
    No lights flashing on the router for the port.

    My router gives the following details about my network:

    LAN IP Address:  
    Default Gateway:  
    Primary DNS Server:  
    Secondary DNS Server:

    Subnet Mask:
    Default Gateway:
    DHCP Server: -

    I have just reset the network settings on the printer to factory default.
    Then selected DHCP and printed a connection page, it reads:

    IP Stack
    Status: On
    Source: DHCP
    IP:   (I can't ping this)
    MAC: 00:00:f0:ae:57:e0
    WINS Name: XRX0000f0ae57e0
    WINS Server:

    Auto IP: On
    Multicast DNS: On
    SSDP: On
    SSDL TTL: 1

    Port 9100: On
    LPR: On
    EtherTalk Stack Details: Off
    LVL 5

    Expert Comment

    The is a bogus address that means it was not able to find a dhcp server.  

    If you are going to plug a notebook or desktop directly into the port you will need to assign static ip's on both interface cards printer and notebook.  

    using the same subnet that your network is currently setup as you would want to use

    IP Address 192.168.1.x  substitute x for a free ip address on your network

    no gateway is required for this test

    to make sure an ip is free try pinging the address from a workstation on the network.  If you get request time out the address will be free.  

    LVL 14

    Expert Comment

    If this printer has a built in ethernet port & corresponding menu system that allows configuring network settings, but sure to give it a static ip addr like with gateway with subnet - you may also need to configure the workgroup name.  Then on your router enter in the mac addr of the prtr & tell is to provide a static ip addr instead of dhcp using same ip addr

    Author Comment

    Thanks for all your tips.
    They are all good and valid answers.
    I have tried everything and have concluded that it is probably the printer's network card that is at fault.

    I have just noticed that the ethernet cable I got with my ADSL router is a cross over and the one I got with the printer is a straight cable.
    I have tried both cables with no success.
    Could it be that using the cross over cable has damaged the printer?
    LVL 5

    Expert Comment

    A cross over cable will not cause any damage.  Just simply won't work it not needed.  The cross over should only be used if going from card to card without a switch or sometimes switch to switch or router to switch.  

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    The Cisco RV042 router is a popular small network interfacing device that is often used as an internet gateway. Network administrators need to get at the management interface to make settings, change passwords, etc. This access is generally done usi…
    I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technol…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now