DolGuldur
asked on
How to manually uninstall Norton Antivirus 2006
Hello, a client tried to install Norton antivirus 2006 on her computer but for unknown reasons to me, the installation failed at some point. When I try to uninstall it using add/remove programs, the uninstallation simply crash as soon as I click delete all. Does anyone here know a site that explains the steps to achieve a manual uninstall??
Thanks in advance!
Thanks in advance!
Here are the instructions if you donwloaded it from the website.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2005081113044106
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2005081113044106
ASKER
Hello Spec01, unfortunately, no restore point are available prior to the failed installation, it's been too long since then. Abour safe mode, the uninstall just won't work, it just tells you to boot in normal mode to complete the uninstallation process. As for documentation, what I'm looking for is doc on How to Manually remove it, not install it.
Thanks
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
I've found this:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=
Which I'll try right away. I'll post the result afterward.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=
Which I'll try right away. I'll post the result afterward.
Same link - same time post - just snuck in. Thx for points Dol :)
ASKER
You deserve them, thanks to you! Actually, I didn't try from Symantec web site, I downloaded the exe from the mrtech link you posted :)
Here is the full step by step instructions on how to install Norton 2006 From the CD.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2005081113010106
As for removing it you could do a windows restore on the system. You could also try doing a "Last Known Good Configuration"
Also try removing it from add/remove programs in safemode. It might be a little easier.
Hope this helps