Verizon FIOS internet connection install help

Posted on 2006-05-04
Last Modified: 2006-11-18
Hello I have a FIOS internet connection and they install the dlink router.  I want to take out the dlink and put in my sg-300 firewall.  I have set the PPOE settings and cannot get connected to the internet.  THe weird thing is if I change my settings to generic cable modem settings I get to the internet but my default gateway on my sg is and this should be an external ip.  there are no routers in front of it so I do not know where this address is coming from.  I want to eventually get my VPN up but cannot with a internal defualt gateway.
Question by:mkurtzhals
    LVL 26

    Accepted Solution

    You could always plug the dlink back in and look at teh settings it gets (for gateway and dns) and plug those in manually to the sg-300, but the pppoe should work. Are you sure you are using the right username and password? Have you called Verizon about this? They should be able to help you get this running since it is legit to use your own equipment and the stuff they gave you didn't provide the functionality you need.
    LVL 2

    Author Comment

    FIGURED IT OUT.  Jar you got the points.  The issue was I was remotely walking through setting this up with someone who doesnt have a clue.  She had a linksys router and the dlink connected on the lan.  
    LVL 26

    Expert Comment

    glad you got it working...

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free camera licenses with purchase of My Cloud NAS

    Milestone Arcus software is compatible with thousands of industry-leading cameras for added flexibility. Upon installation on your My Cloud NAS, you will receive two (2) camera licenses already enabled in the software. And for a limited time, get additional camera licenses FREE.

    Lets look at the default installation and configuration of FreeProxy 4.10 REQUIREMENTS 1. FreeProxy 4.10 Application - Can be downloaded here ( 2. Ensure that you disable the windows fi…
    If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
    Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now