425 cannot open data connection

Posted on 2006-05-04
Last Modified: 2013-11-29
I am receiving this error message when attempting to pass commands to the FTP account.  This account is using explicit SSL.  I have verified that all of the necessary ports are open and have switched between both passive and non-passive modes without success.  I have attempted this connection from both WS_FTP and SmartFTP clients.  I have followed all of the steps in the following article without success:

Any ideas?


Question by:orionpm
    1 Comment
    LVL 57

    Accepted Solution

    Is there a firewall between the client and the server?

    Do these support Extended Passive mode? If so try it.  If they don't then you will need to configure the server to use a specific range of ports for the data connections, configure the firewall to allow this range of ports through, and use passive FTP.

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